Reaffirming our Community Policies
At Rare we’ve always been clear about our values and what we stand for. We absolutely condemn any form of bullying, harassment, hate speech or discrimination and have always been proud to call the Sea of Thieves community a welcoming and inclusive place.
We always aim to provide a fair resolution to those who submit reports of harassment or abuse. All support tickets submitted to us are treated confidentially and are reviewed in line with our Code of Conduct with the evidence provided. Every case is considered with the care, gravity and diligence it deserves, and if there is a breach of our Code of Conduct, we take action.
Creators within the Partner Programme are held to the same rules as players; we do not make exceptions, and the integrity of the game and our message of inclusivity are our foremost concerns.
We do understand that there are some concerns in the community about toxicity. This is an important discussion at Rare and we are treating it as a top priority, with our goal being to review and ultimately improve our policies so that everyone is working together to uphold what makes the Sea of Thieves community so special. We have already implemented changes within the Partner Programme to ensure that our creator community remains a positive and welcoming space, we’ve tightened our processes for player recruitment in invitational events and we will be making wider community-facing changes in future.
Rare also has a duty of care to protect its own staff against personal harassment, abuse and other behaviours which may endanger their physical or mental wellbeing. Our policy is to disengage from conversation with anyone who chooses to take that approach during discussions.
We take all complaints seriously and we treat all our players fairly. As always, we thank them for their continued support, for their trust in the value they know we place on them and for making Sea of Thieves both the game and community it is.
If you believe that someone has broken our Code of Conduct or the Microsoft T&Cs, please read the article at the link below and create a support ticket. This will be reviewed and the appropriate action taken by our support team.