I think the reality of it is, the game launched with lacklustre content for many and Rare scrambled to add updates. Inititally, they took their time, but delivered some of the best content the game has had to date.
After the Anniversary Update in 2019 though, from the summer after that, they seemed to push a bit too much and piled issues on top of each other with monthly updates.
With 3-5 weeks between these content drops, it wasn't much time for them to really tackle problems before the next update, which would inevitably be unpolished and introduce fresh issues or re-emerge older ones - it's like trying to bail out the ship while someone else is bailing in. It often feels like the game is in Early Access.
The real world issues at the moment aren't helping but, even without them, I think monthly updates are just not working out well for the longevity of the game. Sure, they bring in players for a week or two, but the content is so lacking in depth and actual interesting design that players quickly move on to other games. The frustration at some of the bugs can't be helping, I've seen new players get hit with some of the more egregious ones and I've been an apologist at times on behalf of the game - "yeah, it's got a few bugs but they're not that common, really" - (spoiler: they are).
With all that in mind, I'm glad they aren't doing an Emporium refresh either, as I think that would really be a kick in the teeth.
Looking forward to whatever they bring in September. I'm hoping it will be in good shape with the extra time to work on it but, again, if it needs to be delayed to really finish it, I won't be the most upset.