Dude, I have had 1 support ticket for over a month. There is a group of us hit by this glitch that sucks the life out of your character and when we asked should we just delete and start over the head oof studio said wait a fix was coming in a FEW days. And now they keep saying wait in the updates but play the whole f*****g game as a pale tattooless blackbeard we didn't even pick in the first place. The tech support is a joke lead by incompetent management. Yeah, you JOE At first, they closed it with a generic statement showing they didn't even read my ticket at first. Then reopened it after a support ticket for my support ticket.
@mad-fox-mcgeek said in I need a Support Ticket for my Support Ticket...:
It's been 18 days since I put in a support ticket request. @Waylander is supposed to be the support agent on the case. I've written several messages to the lad...
Is anyone else having really, really, long delays on their support ticket requests? Has the support team been lost at sea?
@awesomecoreusa I'm just hoping that somewhere in their servers of 1's and 0's my message got lost...? From reading on the forums it seems like I may not be the only one experiencing these issues though... :/
@mad-fox-mcgeek said in I need a Support Ticket for my Support Ticket...:
It's been 18 days since I put in a support ticket request. @Waylander is supposed to be the support agent on the case. I've written several messages to the lad...
Is anyone else having really, really, long delays on their support ticket requests? Has the support team been lost at sea?
I have a simple one that has been open for 18 days as well. seeing that ive only got automated responses from them on my 1 ticket, and it's been many days since hearing from them in any manner, my opinion is they are just stringing us along and hope we will forget about our tickets.
@stonedscallywag Over a month...? Is there only ONE tech/customer support individual over at Rare? That poor, poor b*****d... maybe they should consider hiring more than one person for the position... Surely that would speed things along...
@noruas I still haven't received any kind of reply other than "Thanks for putting in a support ticket." Maybe all of their customer support found the hidden keg of Grog in the office...?
@mad-fox-mcgeek said in I need a Support Ticket for my Support Ticket...:
@stonedscallywag Over a month...? Is there only ONE tech/customer support individual over at Rare? That poor, poor b*****d... maybe they should consider hiring more than one person for the position... Surely that would speed things along...
Yup over a month ... March 21st
Discover the magic of the internet at Imgur, a community powered entertainment destination. Lift your spirits with funny jokes, trending memes, entertaining gifs, inspiring stories, viral videos, and so much more from users.
imgur.com
