Didn't get mottled bones?

  • jeans2225956
    Seafarer
    Insider

    I dove to the stars of a thief tall tale to get me close to the reapers hideout, went down to reapers lair and bought the mottled bones bone color, i check clothing box and see no mottled bone color, i lost the 150k gold and it says i own it even though i dont have it

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  • WolfManbush
    Champion

    did you log out and log back in?

    these days you gotta log back in to see stuff, even the company shop cosmetics.

  • Dargis1401
    Champion
    Insider

    This is a bug i have encountered far too many times now, buying a cosmetic, having it not appear, joining a new server only to have to buy it again and it taking 2x the amount of money, raising a support ticket has helped and they should give you your gold back but still, it’s been in the game for months now and happens with expensive cosmetics from my experience.

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