Error - 0x80073cf9

  • EmoJohnsen
    Founder

    I've had this problem for around 2 months maybe, I have tried all the fixes, got all the maps in windows folder and admin rights to everything. Tried wsreset and re-installing windows. I have heard somewhere that a wired network connection might help to solve the problem, but I managed to install the Closed Beta on my laptop on the same Microsoft Account. Both on WiFi.

    I'm tired of not being able to try out this fantastic game, I don't want to continue to watch videos on youtube of gameplay, I want to experience the game myself with my two colleagues which also are beta and pioneer testers.

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  • KattTruewalker
    Vanguard
    Insider
    Founder
    Deckhand

    @emojohnsen

    We're sorry you're encountering this problem, have you raised a ticket with
    Support or contacted Microsoft?

  • EmoJohnsen
    Founder

    @katttruewalker I have raised a ticket on both parts. The ticket raised here on support was just minutes ago. The microsoft-ticket hasn't been responded to and that's around a month ago or more.

  • JT Chagas
    Insider
    Founder

    This error code is usually related to a folder that’s missing and prevents apps from installing.

    Try this to fix your download issue:

    1.  Go to start

    2.  Type “wsreset” hit enter

    3.  Try to launch

    That deletes the store caches.
    If that doesn’t work try this:

    1.  Launch store

    2.  Go to settings 

    3.  Click app updates

    4.  Click “sync licenses” button

    5.  Try to launch
  • EmoJohnsen
    Founder

    @lt-jd-fenix Hoy, same error message appears....

  • JT Chagas
    Insider
    Founder

    @emojohnsen said in Error - 0x80073cf9:

    @lt-jd-fenix Hoy, same error message appears....

    try this:

    a) From Start screen, type cmd. From the results, right-click on Command Prompt and choose Run as an Administrator.
    b) Type "net stop wuauserv" and press Enter.
    c) Type "rename c:\windows\SoftwareDistribution softwaredistribution.old" and pressenter.
    d) Type "net start wuauserv"and press enter.

    Now try to download apps from Windows Store.

    Microsoft Store: run the troubleshooter

  • KattTruewalker
    Vanguard
    Insider
    Founder
    Deckhand

    @emojohnsen I can understand the disappointment, I've just had a quick search and have found a couple of existing threads with suggestions - this seems the most comprehensive.

    https://www.seaofthieves.com/forum/topic/31903/0x80073cf9-error-when-downloading

  • EmoJohnsen
    Founder

    @lt-jd-fenix The map already exists as I've tried to do this fix before....
    Troubleshooting don't show anything wrong. But I got updates on my windows update which won't complete.

  • EmoJohnsen
    Founder

    @katttruewalker Funny thing, I read that topic just before I raised a support ticket. As I said, I have all the maps and I've tried the fixes that people came up with in that topic.. :/

  • D0mino28
    Rogue

    @emojohnsen said in Error - 0x80073cf9:

    @lt-jd-fenix The map already exists as I've tried to do this fix before....
    Troubleshooting don't show anything wrong. But I got updates on my windows update which won't complete.

    So run the windows update troubleshooter.
    HERE

  • JT Chagas
    Insider
    Founder

    @emojohnsen said in Error - 0x80073cf9:

    @lt-jd-fenix The map already exists as I've tried to do this fix before....
    Troubleshooting don't show anything wrong. But I got updates on my windows update which won't complete.

    Head to this page and follow instructions :
    Fix Windows Update issues

  • EmoJohnsen
    Founder

    @lt-jd-fenix Windows encounted a potential problem with Windows Update-database.
    Tried your link, I can't install any of them updates as the update to version 1709 isn't installable yet because of the update problem I'm having.

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