haven't received pre order bonuses!!!

  • brettapuss
    Marauder
    Founder

    hey me and 2 other friends pre-ordered the game a few days ago and only 1 of us actually got our pre-order stuff. me and another friend still havent received a message or email or anything regarding the fact we pre-ordered the game. SOMEONE PLEASE TELL ME WHATS GOING ON

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  • CaptinZhou
    Marauder
    Insider

    @brettapuss I dont think late preorder bonuses are supposed to come in until tomorrow, if it was a late preorder, Iv not got mine either but we will be sent a code soonish

  • DeviLettuce
    Master
    Insider
    Founder

    @brettapuss your not the only one :-(

  • brettapuss
    Marauder
    Founder

    @captinzhou I mean as long as i do actually get it im happy but if i dont receive it ill be very annoyed

  • Boocuja
    Seafarer
    Insider

    I have the same problem...

  • Lady Aijou
    Commander
    Insider
    Boatswain

    Here's the latest information on this. Don't worry guys, everyone will get their rewards!:

    https://support.seaofthieves.com/hc/en-gb/articles/360000754447-I-preordered-Where-is-my-Black-Dog-pack-

  • aspr7n
    Ship Mate

    @lady-aijou even if i did redeem the code right? somebody said about dlc or sth.

  • Gittan4358
    Ship Mate
    Insider

    Yup, my exclusive items are still lost at the 7 seas...

  • Lady Aijou
    Commander
    Insider
    Boatswain

    @aspr7n There's no separate DLC download for it, no. After you've received your rewards, they'll be in the vanity chest.

  • xCALYPT0x
    Master
    Insider
    Boatswain

    I'm on PC and I got a message from Xbox in the Xbox app that gave me a button to redeem it. Once I did it showed up in my Windows Store purchase history.

  • Adamas5201
    Captain
    Insider
    Founder

    i got automatically

  • XqkiqkeX

    I have not received the pre-order pack.

  • XqkiqkeX

    I have not received the pack and my pre-purchase was made on December 24, 2017

  • PancreaseHater
    Captain
    Insider
    Founder

    Well I received the xboxlive message, redeemed it but have nothing to show for it, will look in the vanity chest as another person advised and hopefully it will be there...

  • rodneybouch
    Founder

    I ordre the game like à Long Time ago and nothing ...

  • David Defoe

    I have the same problem... I tought if i bought the game in pre order i will be treat like the others and i should got that what i supposed to do to get that? Huh? Btw. Please change this name on my account to "David Defoe" ... this is really annoying.

  • PaddyTurner90

    @lady-aijou I'm playing on PC (don't own an xbox) How am I suppose to claim this reward ? I've no email.

  • PancreaseHater
    Captain
    Insider
    Founder

    Yep nothing is in my game in any chest that i can find, hopefully the fix it, also i did several voyages and didn't see any progression made towards it except for the first time i sold a chest, so i'm not sure if that's an issue to but hopefully they resolve it, i don't want to be a level 1 pirate the whole time i'm playing.... :)

  • Rum Renegado
    Rogue

    36 hours in and I haven't gotten my preorder bonuses either. Starting to get a bit impatient.

  • DHG IXxRMACxXI
    Marauder
    Founder
    Deckhand

    @mean-old-world Please see @Lady-Aijou's post above mate.

  • brettapuss
    Marauder
    Founder

    still havent received my pre-order stuff. THIS IS RIDICULOUS

  • SargentAbtastic
    Ship Mate
    Insider

    I am still waiting on mine as well, but you have to think ALOT of people haven’t gotten theirs. It must be hard to send a code individually to every single one of the thousands of people. It should come to us all in a few days. I bet they are trying, so we need to just give the developers time.

  • ChosenDemon

    Ok, they said we should get the codes by early next week, so if we don't get the codes by Tuesday then there is a major problem.

  • MarvinDerBluta

    still havent received my pre order code :(

  • Coconut Monkey6
    Master
    Insider
    Founder

    I got my message with code from Xbox last night (little after 9pm Easter). So they are coming. I redeemed the code on my son's account and the stuff was waiting in his chest as soon as he relogged.

  • THE BTreazy

    I also have not received my pre order bonuses despite pre ordering directly through Microsoft on the 14th...

  • Walk it 0ut x
    Castaway

    I still have not received my pre order bonus and I ordered on the 11th :(

  • Corsa1r

    I redeemed my codes early last week and there is still nothing in the game.

  • Beandoh
    Rogue

    I ordered mine on the 8th of March and I still have not received a code for pre order bonus. Opened a ticket and they just closed it. So frustrating

  • ElectricKnights
    Legend
    Insider

    February 16th pre-order here, but no message, no code, no love.

  • MarvinDerBluta

    I am still waiting for my Pre-Order code :(

  • a lvl 32 pirate
    Marauder
    Founder

    It's not April 10th and I still have yet to receive my preorder bonus on xbox. Hello Rare!? I'd like my items.

  • XadeXbox

    Yeah, same for me, this is crazy unprofessional from Rare!

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