Missing or corrupt File

  • Boudial
    Castaway

    I cannot launch the game on my PC, it always tells me that there is a missing or corrupt data file, I have already reinstalled the game TWICE. I cannot open a ticket on the website, the twitter support doesn't help and I can't find an Email adress. I already tried these troubleshooting steps : https://aka.ms/SotDataCorruption an I have the game on the xbox app. alt text

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  • PersonalC0ffee
    Captain
    Insider
    Boatswain

    I'm intrigued by this because I know quite a few people with this issue.

    I'm pretty sure you actually need support to help you here since reinstalling the game doesn't work, something must be hung up somewhere.

  • Boudial
    Castaway

    @personalc0ffee Well, it has been more than a year since the support page has been updated...

  • PersonalC0ffee
    Captain
    Insider
    Boatswain

    @boudial said in Missing or corrupt File:

    @personalc0ffee Well, it has been more than a year since the support page has been updated...

    I mean, file a ticket.

    My guess is there is some sort of store or temp file stuck and needs to be removed.

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