I have lost what I bought in the Pirate Emporium

  • Kuranes ES
    Rogue

    Hello friends,

    I bought a cosmetic pack for my ship (the Crimson Crypt) in the Pirate Emporium, but some of the items are not showing up in the carpenter's chest so I can equip them.

    Has anyone else had this problem?

    Support has closed the ticket as solved and said they will keep checking internally, but I still don't have my cosmetic items. It's a bit frustrating and discourages me from making further purchases from the Pirate Emporium in the future.

    Best regards.

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  • Weird Alcove
    Castaway

    Same here. Not appearing in the shipwright chest, don't know where else I shoud look or if they have to be redeemed or something, but all my purchased ship cosmetics are missing.

  • ZiG ZaG LTU
    Commander
    Insider

    You guys need to raise a support ticket, here is the link:

    https://support.seaofthieves.com/requests/new

    From my experience anything to do with purchases they resolve it very quickly.

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