Play anywhere not working

  • I'm not sure if this is the right place to post this, but I need help with the play anywhere aspect of the game. I've ben playing sea of thieves on xbox for a while (digital) and I wanted to play on pc using play anywhere. Every source i've found says the game should show up in my library on the pc store, but it's not there. Again, I play on xbox (digital) and on pc, it doesn't show up under my library. Does anyone know what to do? And when I look at the game in the store, it just prompts me to buy it, even though I already have the digital version for xbox.

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  • @shadowlynx105 make doubly sure you are signed into the Windows Store with the correct Gamertag/Microsoft account?

    Try signing out of it and in again.

  • @triheadedmonkey thank you, but I already tried both.

  • @shadowlynx105 seems odd....have you tried redeeming the Key (if you were given one) on the Microsoft Store? (again make sure you are signed into the correct account before redeeming)

  • @shadowlynx105 could also try visiting this link and seeing if it has the Play/Install button

  • @triheadedmonkey I preordered it a while back, so I didn't get a key.

  • @shadowlynx105 Contact support.

  • Are you signed in with the right username (XBox App on PC)?

  • @triheadedmonkey if it doesn't show 'You Own This Game' here https://www.microsoft.com/store/productId/9P2N57MC619K and you are definitely signed into the correct account (top right corner of the page, 'sign in' )

    then try the steps here https://support.seaofthieves.com/hc/en-gb/articles/115013913128-Windows-10-Store-Troubleshooting

    At the end, it includes a link to contact Microsoft Support ( https://support.microsoft.com/ if you just want to skip to that part)

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