Test Server & Deadlines

  • PixelHood

    Ok this is going to be my last post and sadly I will be giving the game a break as playing for a long time to crash out with no reward for my play time is just silly. The "grind" end game is p**s easy but not when you can't complete or hand in anything due to crashes.

    Suggestions:

    1. Get a test version of game/server going and release the next update coming on it 1-2 weeks before and give the community access...

    2. I know you've given yourselves deadlines to hit and trying to compete in the gaming market however rushing something out that breaks the game completely is destorying the game/player base/community/rare reputation. (Not talking about little glitchs or bugs but things causing the complete servers to shut down/game crash's)

    its been 2 months and there hasn't been a smooth patch...you need the test server and you need to stop rushing out content and fix's that in turn break the game all to try please the community and compete in the market/ keep the player base.

    you can't have a player base without servers or unstable servers all caused by the above.

    I started this game playing with 5 close friends irl and I'm the only one left "one has hit legendary and left 1 week ago" and after defending over and over I just can't anymore and I really feel that not just myself but others are feeling I will leave this game and see how it is a few days after its first big launch "The Hungering Deap".

    Not to sound obvious but this is not what you want to see player dropping off the game completely only to maybe come back later to see how it is...

    I plead I really do "THD" is your last chance to show you can complete things successfull.

    Before the community become lit I'm aware "THD" with bring bug/glitchs/exploits but what I'm saying is things that crash the server making the game unplayable is the death of the game and it needs to stop hence the test server and maybe if you can have a large test team in rare...

    It's my regret I will now take a break and sit back at 46/45/45 I got so close but I'm tired and not of the game not of the grind but the consent loss of hours played due to server crashes/game crashes/server migration issues.

    Farewell pirates I'll be in the bar watching on....

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  • Ravadosh
    Marauder

    @pixelhood

    Honestly mate, anyone stating anything regarding them not having test servers obviously does not have any clue about how development or general IT Operations work.

    Test environments are all in place, it depends a lot on the resources you get as well.

    Rare has been kept small when Microsoft took them over, budgetting has obviously been an issue..

    Their issues reflect the lack of budget Microsoft has given them to begin with, obviously showing database and scaling issues, pretty much what any game at launch experiences.

    Test environments are most definately in place.. give them a break.

    From a change management point of view, weekly updates are the worst and should - in most IT Professionals point of view be kept to Monthly at best to give both the devs and their test-base the time to work out the quirks..

  • Fonzz W
    Master
    Insider
    Founder

    @ravadosh How can the have a low budget if we pay full price (+/- 70 euro) for a game what you can not play normal.

    The should invest in a Testing before bring new content.
    How you wanna play new content if the game is not working?

  • PixelHood

    @ravadosh I never said they weren't so your entire post is pointless,

    I said they are clearly lacking in the department

    The Test server I suggested is one to have the community use so they can see the new content a 1-2 weeks before release but in turn they get free tester's

    "Mate"..... dropping words like database of saying IT doesn't make you above me or the community nor is it helpful to the conversation. Have a look at any big mmo or a game planning on being big and having big changes have a server so the community Test/Play... This is a great way around hiring more tester's or making the testing department bigger hence the suggestion.

    They are clearly struggling "The handing a item to each other" doing this in water cause server latency issue/causing crash's... I'm sorry to have a go test team but how did you not see this...

    Yet again I know they are probably working 12-16 hour shifts and stretching the teams and its easy to slip up when you are trying to keep your eye lids from closing.

  • oHENDOGo
    Marauder
    Insider

    @pixelhood said in Test Server & Deadlines:

    @ravadosh I never said they weren't so your entire post is pointless,

    I said they are clearly lacking in the department

    The Test server I suggested is one to have the community use so they can see the new content a 1-2 weeks before release but in turn they get free tester's

    "Mate"..... dropping words like database of saying IT doesn't make you above me or the community nor is it helpful to the conversation. Have a look at any big mmo or a game planning on being big and having big changes have a server so the community Test/Play... This is a great way around hiring more tester's or making the testing department bigger hence the suggestion.

    They are clearly struggling "The handing a item to each other" doing this in water cause server latency issue/causing crash's... I'm sorry to have a go test team but how did you not see this...

    Yet again I know they are probably working 12-16 hour shifts and stretching the teams and its easy to slip up when you are trying to keep your eye lids from closing.

    The budget issue is simple, its microsoft nuff said. They made a mistake out of a good idea, releasing on game pass. They didnt get the sales they were looking for most likely as many chose the option to go with gamepass and saw the issues plaguing the game and decided to not purchase. Yes many have purchased but if you look at cost vs revenue it doesnt always pan out. If an example is needed, look at Forrest Gump. Many would like to say that they made tons of money on that movie..........They barely made enough to clear the cost of making it. I also agree monthly updates are better than weekly, but in defense, there is a huge request for new/better content and bugs to fix. The issue is being able to fix current bugs and add content as to not lose the player base. The issue is that due to the multitude of other games that you have to pay for a season pass to get 4 extras over a 8 month period or more isn't happening with this game. Maybe Rare could step back and do monthly, tested, updates to add some new content and make tweaks, all while weekly doing patches for minor bugs. The major bugs could be patched with the major update. Microsoft does this with Windows since its inception and Android an Iphone users get minor updates daily with larger updates at a reduced paced.

  • MattyDove74
    Marauder

    @ravadosh said in Test Server & Deadlines:

    @pixelhood

    Honestly mate, anyone stating anything regarding them not having test servers obviously does not have any clue about how development or general IT Operations work.

    Test environments are all in place, it depends a lot on the resources you get as well.

    Rare has been kept small when Microsoft took them over, budgetting has obviously been an issue..

    Their issues reflect the lack of budget Microsoft has given them to begin with, obviously showing database and scaling issues, pretty much what any game at launch experiences.

    Test environments are most definately in place.. give them a break.

    From a change management point of view, weekly updates are the worst and should - in most IT Professionals point of view be kept to Monthly at best to give both the devs and their test-base the time to work out the quirks..

    We know they are doing internal testing. They are bad at it.

  • Ve111a
    Ship Mate

    @fonzz-w said in Test Server & Deadlines:

    @ravadosh How can the have a low budget if we pay full price (+/- 70 euro) for a game what you can not play normal.

    The should invest in a Testing before bring new content.
    How you wanna play new content if the game is not working?

    That money went to development done and staffing. Things happen and stuff breaks. You don't go complain to Honda if you get a flat tire.

  • Wodyo

    @Ravadosh
    You're using costs as a reason to not run test servers? Think about all of the potential money Rare is losing by not being able to retain the players experiencing issues!

    Implying that people do not understand IT operations, because they recommend the Dev's first use a sandbox environment (such as test servers) shows that you, yourself, don't fully understand software development either.

  • MattyDove74
    Marauder

    @ve111a said in Test Server & Deadlines:

    @fonzz-w said in Test Server & Deadlines:

    @ravadosh How can the have a low budget if we pay full price (+/- 70 euro) for a game what you can not play normal.

    The should invest in a Testing before bring new content.
    How you wanna play new content if the game is not working?

    That money went to development done and staffing. Things happen and stuff breaks. You don't go complain to Honda if you get a flat tire.

    I do if the motor blows.

  • PixelHood

    @ve111a I think it's more like you don't buy a Honda drive out of garage and half way down the road the wheels fall off?

    Are you not within your right to complain?

  • Wodyo

    @ve111a said in Test Server & Deadlines:

    @fonzz-w said in Test Server & Deadlines:

    @ravadosh How can the have a low budget if we pay full price (+/- 70 euro) for a game what you can not play normal.

    The should invest in a Testing before bring new content.
    How you wanna play new content if the game is not working?

    That money went to development done and staffing. Things happen and stuff breaks. You don't go complain to Honda if you get a flat tire.

    Yes, yes I do. It's called "warranty."

  • Ve111a
    Ship Mate

    @mattydove74 said in Test Server & Deadlines:

    @ve111a said in Test Server & Deadlines:

    @fonzz-w said in Test Server & Deadlines:

    @ravadosh How can the have a low budget if we pay full price (+/- 70 euro) for a game what you can not play normal.

    The should invest in a Testing before bring new content.
    How you wanna play new content if the game is not working?

    That money went to development done and staffing. Things happen and stuff breaks. You don't go complain to Honda if you get a flat tire.

    I do if the motor blows.

    @pixelhood said in Test Server & Deadlines:

    @ve111a I think it's more like you don't buy a Honda drive out of garage and half way down the road the wheels fall off?

    Are you not within your right to complain?

    And what does the dealer do then? a recall (like rerolling a patch) so then can reassess the damage and fix what needs to be fixed. You will be without a car for a short time in order for them the fix the issue.

  • PixelHood

    @ohendogo I agree to a lot of that and to say I still love the game but it's unplayable due to server crashes thanks to rushed and lack of time for patch releases monthly would make things a lot easier for them to manage also I would still like to see a test server

  • MattyDove74
    Marauder

    @ve111a said in Test Server & Deadlines:

    @mattydove74 said in Test Server & Deadlines:

    @ve111a said in Test Server & Deadlines:

    @fonzz-w said in Test Server & Deadlines:

    @ravadosh How can the have a low budget if we pay full price (+/- 70 euro) for a game what you can not play normal.

    The should invest in a Testing before bring new content.
    How you wanna play new content if the game is not working?

    That money went to development done and staffing. Things happen and stuff breaks. You don't go complain to Honda if you get a flat tire.

    I do if the motor blows.

    @pixelhood said in Test Server & Deadlines:

    @ve111a I think it's more like you don't buy a Honda drive out of garage and half way down the road the wheels fall off?

    Are you not within your right to complain?

    And what does the dealer do then? a recall (like rerolling a patch) so then can reassess the damage and fix what needs to be fixed. You will be without a car for a short time in order for them the fix the issue.

    They give me a loaner, because they want to retain me as a customer. Just like when I took my 2015 Ford in to have the clutch pads replaced(recall work), they gave me a 2018 to drive around.

    I'm not saying things like this don't happen. I have lost a whole day waiting for WoW servers to come back up, but rollbacks and progress loss in a game with any kind of progression, is bad and would fall into the game breaking category.

    They should rollback the patch completely(Recall) and let us caontinue to play on the stable version(the loaner).

  • PixelHood

    @ve111a but your not without your pc/xbox hence your analogy is silly if any thing the game is a piece of the car like the radio

  • Ve111a
    Ship Mate

    @pixelhood said in Test Server & Deadlines:

    @ve111a but your not without your pc/xbox hence your analogy is silly if any thing the game is a piece of the car like the radio

    no you are without the commodity you paid for in this case, Sot. If your tire rod, I component of your car breaks, The entire thing needs to be recalled.

  • MattyDove74
    Marauder

    @ve111a said in Test Server & Deadlines:

    @pixelhood said in Test Server & Deadlines:

    @ve111a but your not without your pc/xbox hence your analogy is silly if any thing the game is a piece of the car like the radio

    no you are without the commodity you paid for in this case, Sot. If your tire rod, I component of your car breaks, The entire thing needs to be recalled.

    Exactly!. Recall the patch and give me my loaner.

  • Ve111a
    Ship Mate

    @mattydove74 said in Test Server & Deadlines:

    @ve111a said in Test Server & Deadlines:

    @pixelhood said in Test Server & Deadlines:

    @ve111a but your not without your pc/xbox hence your analogy is silly if any thing the game is a piece of the car like the radio

    no you are without the commodity you paid for in this case, Sot. If your tire rod, I component of your car breaks, The entire thing needs to be recalled.

    Exactly!. Recall the patch and give me my loaner.

    https://www.seaofthieves.com/forum/topic/59155/update-7-00am-16th-may-game-is-back-online-and-performance-being-monitored?page=1

    They pretty much did.

  • PixelHood

    @ve111a this is mainly about a test server since you like your car analogy you wouldn't buy a new car or an upgrade for your car without test driving it or trailing the upgrade

  • MattyDove74
    Marauder

    @ve111a said in Test Server & Deadlines:

    @mattydove74 said in Test Server & Deadlines:

    @ve111a said in Test Server & Deadlines:

    @pixelhood said in Test Server & Deadlines:

    @ve111a but your not without your pc/xbox hence your analogy is silly if any thing the game is a piece of the car like the radio

    no you are without the commodity you paid for in this case, Sot. If your tire rod, I component of your car breaks, The entire thing needs to be recalled.

    Exactly!. Recall the patch and give me my loaner.

    https://www.seaofthieves.com/forum/topic/59155/update-7-00am-16th-may-game-is-back-online-and-performance-being-monitored?page=1

    They pretty much did.

    Pretty much did and did are two different things.

  • Ve111a
    Ship Mate

    @pixelhood said in Test Server & Deadlines:

    @ve111a this is main about a test server since you like your car analogy you wouldn't buy a new car or an upgrade for your car without test driving it or trailing the upgrade

    Sure I think they can benefit from a test environment but then that will have people complaining about something else, Waiting longer for testing. Not to mention the resources needed to run this as well as maintain it. I think we all just need to take a few moments to relax, call our moms or just go for a walk. They are working around the clock on this and this is their top priority.

  • PixelHood

    @ve111a How can people complain about a test server as its a "test" environment I think all of society would ignore someone complaining about a test enviroment....

    We are all calm however when have all witness they screw up patch after patch and are here to suggest ways to stop this happening so example a : Having a test server to prevent overall melt down of the game.

    Once again not to stop glitch's,cheats,bugs but simply keeping the game/servers up and running.

  • Ve111a
    Ship Mate

    @pixelhood said in Test Server & Deadlines:

    @ve111a How can people complain about a test server as its a "test" environment I think all of society would ignore someone complaining about a test enviroment....

    We are all calm however when have all witness they screw up patch after patch and are here to suggest ways to stop this happening so example a : Having a test server to prevent overall melt down of the game.

    Once again not to stop glitch's,cheats,bugs but simply keeping the game/servers up and running.

    lol when I played overwatch people would complain endlessly about the PTR " Just put it in the game already" "It works, hurry up" "I don't wanna redownload the game to play it now"

    this is the first patch they had issues with and unlike most games this games launch was relatively smooth.

  • Noruas
    Ship Mate

    @ve111a said in Test Server & Deadlines:

    @fonzz-w said in Test Server & Deadlines:

    @ravadosh How can the have a low budget if we pay full price (+/- 70 euro) for a game what you can not play normal.

    The should invest in a Testing before bring new content.
    How you wanna play new content if the game is not working?

    That money went to development done and staffing. Things happen and stuff breaks. You don't go complain to Honda if you get a flat tire.

    this isn't the equivalent of a flat tire moron. this is the equivalent of the motor not running because of God knows what.

  • PixelHood

    @ve111a said in Test Server & Deadlines:

    @pixelhood said in Test Server & Deadlines:

    @ve111a How can people complain about a test server as its a "test" environment I think all of society would ignore someone complaining about a test enviroment....

    We are all calm however when have all witness they screw up patch after patch and are here to suggest ways to stop this happening so example a : Having a test server to prevent overall melt down of the game.

    Once again not to stop glitch's,cheats,bugs but simply keeping the game/servers up and running.

    lol when I played overwatch people would complain endlessly about the PTR " Just put it in the game already" "It works, hurry up" "I don't wanna redownload the game to play it now"

    this is the first patch they had issues with and unlike most games this games launch was relatively smooth.

    Are you HIGH?

  • OldRusty Gaming
    Marauder
    Insider

    What you are all missing is they used to have a test server with players using it earlier in development, the Pioneer system that's how the guys got the Pioneer forum tag being part of it, they stopped it on launch, they just need to open that back up and use that to test on, got to be better than a small in house testing team.

  • Ve111a
    Ship Mate

    @noruas said in Test Server & Deadlines:

    @ve111a said in Test Server & Deadlines:

    @fonzz-w said in Test Server & Deadlines:

    @ravadosh How can the have a low budget if we pay full price (+/- 70 euro) for a game what you can not play normal.

    The should invest in a Testing before bring new content.
    How you wanna play new content if the game is not working?

    That money went to development done and staffing. Things happen and stuff breaks. You don't go complain to Honda if you get a flat tire.

    this isn't the equivalent of a flat tire moron. this is the equivalent of the motor not running because of God knows what.

    Take a deep breath, There is no need for personal attacks.

    @pixelhood said in Test Server & Deadlines:

    @ve111a said in Test Server & Deadlines:

    @pixelhood said in Test Server & Deadlines:

    @ve111a How can people complain about a test server as its a "test" environment I think all of society would ignore someone complaining about a test enviroment....

    We are all calm however when have all witness they screw up patch after patch and are here to suggest ways to stop this happening so example a : Having a test server to prevent overall melt down of the game.

    Once again not to stop glitch's,cheats,bugs but simply keeping the game/servers up and running.

    lol when I played overwatch people would complain endlessly about the PTR " Just put it in the game already" "It works, hurry up" "I don't wanna redownload the game to play it now"

    this is the first patch they had issues with and unlike most games this games launch was relatively smooth.

    Are you HIGH?

    oh jeez, Sometimes listening to some of the complaints I really wish I was lol.

  • Fonzz W
    Master
    Insider
    Founder

    @ve111a I will if it breaks in the first 2 months. You buy it new so you have warranty. This game is broken from the start and never fixed.

    The bike is also tested to his max. This game is not.

  • Ve111a
    Ship Mate

    @fonzz-w And its still underwarranty being fixed by technicians now.

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