Ferryman clothing set help

  • ClownPrinceUK
    Ship Mate
    Insider
    Founder

    I have the new controller.
    I've redeemed the code.
    Now how do I get the clothing?
    I've looked in a Vanity Chest and Clothing Chest it's not there. I've spoken to the shopkeeper and I can't see it there neither.

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  • C4M CFear
    Founder

    Restart your game and look in the chests again.

  • YuRenzAngelz
    Founder

    Im having the same issue. Have re-logged multiple times and nothing.

  • ClownPrinceUK
    Ship Mate
    Insider
    Founder

    Ok trying that now...

    Nope nothing but "Sailor" stuff and a dress.

  • PlayfulSimp
    Sailor

    I’ve tried restarting as well no luck.

  • Huggy09 EIRE

    Me too I have restarted several times

  • NocturnalFlash

    Have you tried looking at the message box in the Xbox app?

  • PlayfulSimp
    Sailor

    @october-soul yep there are no messages. Does having the disc version affect anything maybe?

  • SSJ Gallifreyan
    Captain
    Insider
    Founder

    Weird. I claimed code a couple hours before launch. Then as it launches I had an Xbox message with a link to claim the pack.

  • GRIZZeGRIZZ
    Sailor
    Insider

    Same issue for me. Pre-ordered the digital version of the game, redeemed the code from xbox, opened the game and no clothes ro be found anywhere. Anyone find a solution for this?

  • xX T3 Xx
    Captain
    Founder

    I'm having this exact same issue with the Mercenary Pack. Redeemed code, but no items anywhere to be found.

    This is on Xbox One X
    Physical Disc copy

  • Medowie1869
    Master
    Founder

    I've got this issue with the Mercenary DLC

  • Look Behind You
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand
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  • ClownPrinceUK
    Ship Mate
    Insider
    Founder

    There does seem to be a few bugs they're working on but it could be NEXT WEEK before we get our items..

    https://www.seaofthieves.com/news/launch-status-update

  • PlayfulSimp
    Sailor

    @triheadedmonkey I waited until today when everything is working, and it still doesn’t work.

  • Look Behind You
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    @playfulwimp93 they are working on it! As long as it is redeemed on your Microsoft Account, it'll come.

    https://www.seaofthieves.com/news/launch-status-update

    6 Players not receiving entitlements such as the Black Dog Pack

    Due to the huge number of players redeeming their entitlements we saw some instability occurring in the title. We have temporarily disabled this and a fix is in place for the first patch update, likely to arrive early next week.
    Status: Believed fixed for next game patch (ETA: early next week).

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