First image shows the error message I get after I download the files:
Posting this on Reddit as well.
Edit: Why send me a mail to tell that all my bought downloads are now ready to use if I can't install it.
I can't install the game. I can download it, but it won't install.
@ardislayer said in I can't install the game. I can download it, but it won't install.:
First image shows the error message I get after I download the files:
Second image shows that I have two icon of the game:
I guess one of them is the beta, but both files are 19GB and I get the same error message on bothPosting this on Reddit as well.
Edit: Why send me a mail to tell that all my bought downloads are now ready to use if I can't install it.
Did you find a fix to this? I am having this same exact issue right now, after the game had to fully re-download due to the update. I thought maybe there was a corrupt file or something, so I completely uninstalled the game, and tried reinstalling fresh... same thing happened, and it took nearly 4 hours for the download, Both Times (and my internet connection, though not the best, is still pretty damn good).
I downloaded the whole game three times since the update and each time it wouldn't install. Really frustrated, it's the last straw for me after the disappointment of the launch. All the friends I encouraged to come play have stopped playing already. :(
I think I'll just leave the game for a few months and give them time to work on it some more.@helligehansen said in I can't install the game. I can download it, but it won't install.:
@a00-c****r-00a
Go to C:\Users\Username\AppData\Local\Packages \Microsoft.WindowsStore[something] then delete local cache and REBOOT the PC. See if this helps.The order is important to make this work. First, let the game download all the way to the error message. Do NOT pause or cancel the download after it gives the error. Next, delete everything in LocalCache and LocalState folders and reboot. You should be good to go at that point. I believe the problem people are having is cancelling the install and then deleting/rebooting which does nothing.
Captain BareClawz
@bareclawz a dit dans I can't install the game. I can download it, but it won't install. :
@helligehansen said in I can't install the game. I can download it, but it won't install.:
@a00-c****r-00a
Go to C:\Users\Username\AppData\Local\Packages \Microsoft.WindowsStore[something] then delete local cache and REBOOT the PC. See if this helps.The order is important to make this work. First, let the game download all the way to the error message. Do NOT pause or cancel the download after it gives the error. Next, delete everything in LocalCache and LocalState folders and reboot. You should be good to go at that point. I believe the problem people are having is cancelling the install and then deleting/rebooting which does nothing.
Captain BareClawz
God thanks, it works, thank you so much!
@bareclawz said in I can't install the game. I can download it, but it won't install.:
@helligehansen said in I can't install the game. I can download it, but it won't install.:
@a00-c****r-00a
Go to C:\Users\Username\AppData\Local\Packages \Microsoft.WindowsStore[something] then delete local cache and REBOOT the PC. See if this helps.The order is important to make this work. First, let the game download all the way to the error message. Do NOT pause or cancel the download after it gives the error. Next, delete everything in LocalCache and LocalState folders and reboot. You should be good to go at that point. I believe the problem people are having is cancelling the install and then deleting/rebooting which does nothing.
Captain BareClawz
God bless you cap!!!
With my very poor internet connection, I´ve tried downloading the game after the path for 3 days (about 13 hours per try) and your solution solved this!!!!
Didn´t cancel the install - just deleted the files, restarted the pc and didn´t ope Windows Store or Xbox live. Very soon poped-up on Windows the alert "Sea of Thieves has been installed on you PC" :-D
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