Can't log in (PC)

  • When I press play I get the initial splash screen then straight back to the desktop, as if it can't connect. I have joined a previous (not the last) Beta without issue. As this is a Beta, want to just check if this is part of the testing, or if I have a genuine issue at my end?

    Have Sea of Thieves Closed Beta cleint v 1.74.3836.2 installed.

  • 8
    Posts
    9.9k
    Views
  • Ahoy @hugespud!

    Some players have solved that problem by uninstalling the Xbox Insider Hub and reinstalling it.

    Other possible solutions:

    • Install a random application from the microsoft store (then uninstall it if you want).
    • Try changing your Local Account to your Microsoft Account or vice versa.
    • Reinstall the game.
    • A possible conflict with another program:
      garishaphid5379 said in Game closes after launch:

    I managed to fix it. What was causing the issue was a program called virtual audio cable. something i use to split audio channels using software rather than hardware.

    And other solutions provided by another player:
    lt-jd-fenix said in [Solved] PC BUG - Crash on start-up after in game freeze:

    try the following :

    Fix #1
    Login to Windows 10 with a local Microsoft Account. This fixes majority of cases reported.

    Fix #2
    Open the Windows 10 Store, then in the top right corner click on the profile picture.
    If you have multiple accounts signed in, sign out all of them but leave the email account linked to the game’s purchase signed in.
    Next, in the Windows 10 Store download any free app at all.
    Then try playing Sea of Thieves again through the Windows 10 Store “Library” page.

    Fix #3
    Go to the below link and save / run the tool. Follow the on screen instructions to troubleshoot / fix your issue.

    Fix#4
    Press Windows + R
    Type Powershell and hit enter
    Copy and paste the following into the powershell window and press enter

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

  • @el-espectro-0 Many thanks for the suggestions, will give them a go and report back.

    Cheers.

  • Ok, Fix #2 was the resolution for me....

    Went to the Windows 10 Store and download a free app, then playing Sea of Thieves again through the Windows 10 Store “Library” page.

    Thanks again El Espectro 0....may the wind fill your sails :)

  • @el-espectro-0 @HugeSpud

    Just want to give a huge thank you to el espectro for searching out the possible solutions for this!

  • @katttruewalker Thank you, but if people had not shared their solutions, I could not share them with others, so I thank everyone for creating this wonderful community.

    alt text

  • @el-espectro-0

    Aye... I'll raise a toast to that - to the Sea of Thieves Community!

  • non of these solutions have worked for me. would really like some help as this was a gift and im getting really frustrated. would really appreciate help with this.

8
Posts
9.9k
Views
1 out of 8