Hi,
I have two videos from yesterdays HG session to report. I've done this multiple times before and at least once in the past I got the following message: "There are errors with your submission. Please fix the highlighted errors", but there there are no highlighted errors, and if you google this message you get a response stating that this is a known technical issue when reporting a player and are provided with various steps/ hoops to jump through in order to make it work. This happened to me at least twice in the past, one of those times I tried over and over (different browsers, private mode, as recommended by google) and eventually it worked for no known reason. The other time(s) I simply gave up and didn't bother reporting the cheaters.
Here I am again with unknown errors looking to troubleshoot because I'd really like to report these players. I spent the time going through the videos, pausing at various points in order to tie names to actions so that I can specify them in the report, and now an hour later I seemingly will have to go through unknown steps in order to successfully submit the report. I uploaded my videos to youtube and linked them in the report rather than uploading them within the reporting system, because I have never had any success with uploading videos to the reporting site regardless of how small they are; to be fair, I only tried uploading a couple times and never looked back.
I'm hoping that a frequent reporter on this site with experience of this error is willing to provide some tips on how to actually submit a report on the janky website before I spend another hour trying to figure it out. This post also serves as feedback on how frustrating reporting is in this game. I record every fight (when I remember) and I've submitted reports multiple times and gotten several cheaters banned with email confirmation.
We did a brig HG session yesterday and actually sunk our first cheaters to get a champion streak, then we chose to fight a larger ship and got flying pirates on a galley. As we all know, cheating is out of control in this game, especially HG, reporting needs to be less of a headache.
Thanks for any responses.
