Inability to Report a Cheater

  • Hi,

    I have two videos from yesterdays HG session to report. I've done this multiple times before and at least once in the past I got the following message: "There are errors with your submission. Please fix the highlighted errors", but there there are no highlighted errors, and if you google this message you get a response stating that this is a known technical issue when reporting a player and are provided with various steps/ hoops to jump through in order to make it work. This happened to me at least twice in the past, one of those times I tried over and over (different browsers, private mode, as recommended by google) and eventually it worked for no known reason. The other time(s) I simply gave up and didn't bother reporting the cheaters.

    Here I am again with unknown errors looking to troubleshoot because I'd really like to report these players. I spent the time going through the videos, pausing at various points in order to tie names to actions so that I can specify them in the report, and now an hour later I seemingly will have to go through unknown steps in order to successfully submit the report. I uploaded my videos to youtube and linked them in the report rather than uploading them within the reporting system, because I have never had any success with uploading videos to the reporting site regardless of how small they are; to be fair, I only tried uploading a couple times and never looked back.

    I'm hoping that a frequent reporter on this site with experience of this error is willing to provide some tips on how to actually submit a report on the janky website before I spend another hour trying to figure it out. This post also serves as feedback on how frustrating reporting is in this game. I record every fight (when I remember) and I've submitted reports multiple times and gotten several cheaters banned with email confirmation.

    We did a brig HG session yesterday and actually sunk our first cheaters to get a champion streak, then we chose to fight a larger ship and got flying pirates on a galley. As we all know, cheating is out of control in this game, especially HG, reporting needs to be less of a headache.

    Thanks for any responses.

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  • Update, this seems to be my error this time. In the report we are asked which "pirate profile" is affected. If no additional private profiles have been purchased (I haven't), the input needs to be "1". I entered my gamertag thinking that's what was being asked.

    Instead of deleting my rant I'll leave this here for others to see in case they make the same mistake.

    P.S. The website is still janky ;)

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