I doubt I'm the first to say this, but the system for rolling a new pirate really sucks unless you get insanely lucky. I spent five hours yesterday rolling to find a look I didn't dislike, confirmed the look I wanted, and only discovered once I couldn't go back that she has a weird look around her mouth that ruins her whole appearance - which was hidden before I confirmed it by the huge drunk smile she was previewed with. It sucked, it was frustrating, I wrote up a whole rant about it in the steam discussions in which I had to try very hard to avoid swearing.
It was a bad time all around, it felt like a scam, and frankly it's really killed my interest in playing the game while I have this character I had to spend ancient coins on who I dislike even more than the one I changed from. And I really doubt you want players stopping playing and stopping being interested in new people playing, due to bad experiences with in-built game features that aren't even part of the gameplay.
Now, I'm not going to suggest you add a character creation interface, I know that's not a feature you want. What I'm going to suggest is an extra togglable option when rolling new pirates, like favourite. This option would add extra weight to characteristics similar to those of the pirates who've been favourited.
That way, once a player finds ones they like aspects of, they're more likely to get ones they're interested in. But they still can't precisely craft the kind of perfect/identical looks you'd clearly prefer players not to have.
So... For example, let's say all of the characters they've favourited are burly men with big chins. For a lot of players, it seems a waste of time and computing power to randomise characters who don't at least somewhat resemble burly men with big chins, right? Now, for some players, it would just be coincidence that all of the pirates they like so far fit that description, but that's what the ability to toggle the option is for. People who don't want that influemce on the new pirates they generate can just not toggle it on.
Now, as a side note, I feel it would be worth also allowing players to toggle off the interesting poses the pirates preview in, because every one of them has some features of the character that it makes really hard to see.
The ability to weight characteristics would have made it take less than five hours for me to find an appearance I could settle for.
The ability to view pirates in a neutral pose with a neutral expression would have allowed me to see - before I confirmed and spent my potion on her - that I actually can't stand part of her look, and can't even salvage the look with the right outfit.
I really hope you'll consider this, because unless it's added I really can't see myself playing much more Sea of Thieves, despite how fun so much of the gameplay is. :(
