Ship Customization Lost Glitch

  • Foffinfruiter
    Seafarer

    So I’ve experienced this bug twice now. Okay he fist time this happened after I left the game I left the game and the next time I logged on all of the customization I paid to stay on got removed. I was pretty upset to say the least since it’s pretty pricy to pay for the permanent cosmetic. So I paid for all of it again and the same thing happened. I logged off from the game and all the cosmetics got removed. I just would like to know if everyone else is experiencing this bug.

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  • ReneSarjeant
    Ship Mate
    Insider

    It has happened to me twice, when I went to submit a ticket the response was we [Rare] are aware of the problem. I am not paying to store customization anymore until this bug is officially fixed. To expensive and the shipwright is always very helpful.

  • BurnBacon
    Vanguard
    Insider

    So I paid for all of it again and the same thing happened. I logged off from the game and all the cosmetics got removed.

    I am not paying to store customization anymore until this bug is officially fixed.

    After the first time it happens, nobody should buy it a second time. Report and wait.

  • AncientBeast434
    Marauder
    Insider

    I have been manually adding my missing customisation but not paying for it.

    It will be fixed as it was a major part of the captaincy to have a saved setup .

  • Clappedbynuts
    Castaway

    I just logged into my account after a while, and my permanent cosmetics Is gone. I am unable to sumbit a ticket because the website closes before I can.

  • Look Behind You
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    As this thread was years old and revived today, it will now be locked.

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