Freezing when Playing the game

  • Capt Resynk
    Ship Mate
    Insider

    Hi,

    I am experiencing extremely regular freezing when playing the game since the last update.
    The game will freeze for ~10 seconds every .5 - 5 seconds when in game.

    Environment

    • GPU - Nvidia 2080ti
    • Proc - Ryzen 3600
    • RAM - 16Gb 3200 c16
    • Motherboard - MSI X370 Carbon Pro
    • OS - Windows 11 Pro 10.0.22000 Build 22000

    Troubleshooting performed

    • Issue DOES NOT occur in Insiders on latest build
    • Upgraded GPU drivers from 472.39 to 497.09 but issue persists

    If DXDiag and driver list is required please let me know

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  • RealStyli
    Champion
    Insider

    It's a known global issue on the MS Store version at the moment. The support team are aware of it. Please read one of the multitude of other threads on this.

    EDIT:
    Try playing now... they seem to have fixed the issue.

  • Slyder967
    Master
    Insider

    I'm playing on Xbox, game freezes during loading screens, tried joining game but it freezes after (app) 20 mins in game. If i delete then reinstall, will i lose my progress?

  • FaceYourDemon
    Vanguard
    Insider
    Founder

    @realstyli Hope it got sorted because it was unplayable.

  • RealStyli
    Champion
    Insider

    @slyder967
    That’s a different issue but, no, your information is stored server side. You won’t lose anything if you reinstall.

  • RealStyli
    Champion
    Insider

    @faceyourdemon

    It was working fine after they turned off achievement notifications. Hopefully they can solve it permanently soon.

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