I purchased the plunder pass while I was in game, already at tier 6 or 7. I did not receive the tier 1 exclusive Dark war smith pistol at that time so I thought maybe just give it some time but then I made it to tier 10 and got the exclusive reward for that one and still not the pistol. I have logged out and reset the game multiple times. It’s been almost 12 hours and still not received the pistol but I have other exclusives such as the dark war smith blunderbuss. Bugs are expected with new features so I understand but would like to know that I will still be getting it sometime.
Not receiving Plunder pass exclusive
I'm experiencing the same issue. I own Sea of Thieves through Steam. I originally purchased the Plunder Pass through Microsoft/xbox. It didn't apply to my account even though my accounts are linked. I received a refund then purchased the Plunder Pass through Steam. In game it now shows "Plunder Pass Purchased". Yet the rewards, that are supposed to be unlocked with a plunder pass, are still locked.
from https://www.seaofthieves.com/news/plunder-pass-explained:
"Supporting Sea of Thieves’ development with a selection of premium items for interested players to buy is essential to our business strategy, and helps us fund the future of the game."My suggestion - Provide players who purchase premium items with the items they purchase. Charging customers for items they don't receive is a sure fire way to ensure those customers never spend money with your company again.
And over $10. Tisk tisk Microsoft.Do I need to request a second refund and forget about the Plunder Pass? Or will the premium items, that are already unlocked in prior renown tiers, be made available to Plunder Pass owners soon?
@syire Update - Readers be advised - From the "Troubleshooting / Technical Discussion Overview" forum: "the support team will not be responding to threads and so if you're looking to contact our customer support staff directly then please continue to the use the dedicated site."
If you came here expecting assistance, think again...
@syire Update - The premium items eventually became available. For anyone else encountering this issue, I would advise waiting 24-48 hours for the system to refresh and unlock your premium content. If it's not unlocked after 48 hours, contact support.
1 out of 5
