Lost all my progress!

  • Please, I haven't played for quite some time, I guess more than a year but I've lost all progress of my character and I don't know why? Do I really have to start the entire game again? I had quite a lot of time played, in fact here on the web it says the days I was on the high seas but when I entered I had to create my character I do not understand anything I am a player since the alpha. im going to have a heartbreak! D:

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  • @strifefrosst are you sure you did not accidentally log into insiders instead of the regular game? Only thought I have.

  • Completly sure, i didnt play like maybe one year ago or a little more, today i tried to play Sea of thieves but cant because got an error on Microsoft Store when tried to download it, so i format my pc then install the game and when i enter on the menu all its like if im playing for the first time, character creation, intro, etc...

    :/

    Edit: Probably lost more than my game progress? on my profile i can view 5 posts writed but only can see this one :S.

    The support team told me through the ticket system the next:

    *Thank you for contacting Sea of Thieves Support.

    Please double check which account you have used to play.
    We do not see any previous pirate created.
    Re-login into Xbox Companion may also solve the issue.*

    Well

    Cant believe it, lol check my profile! the days on the sea 161!!!.... how can you tell me there's nothing previous

  • The days at sea have nothing to do with your in-game progress. It is strictly how many days you have viewed the forums while signed in.

    You are using the correct account in the Xbox App and Store? I know some people have multiple accounts to have different pirates or even a different account to post with that doesn't tie to their gaming account.

  • @archangel-timmy i didnt bought more than one game im not rich xDD so yes im playing with the only account i have :/

  • @strifefrosst emmm edit, i dont know how i have 2 accounts so i have one free game? XDDD it is a bit weird

  • @strifefrosst no if you use it on the same machine as which you purchased the game on other accounts can play the game there without extra purchases

  • @callmebackdraft
    1º Account:
    I sign in with my email on microsoft store : Go to > Sea of thieves and appear i can download it because i have the game. Then go to xbox live on PC and my account on it its StrifeFrosst 0% progress.

    2ºAccount
    Sign in with the email of my girlfriend on microsoft store and i cant download the game because i dont have it on her email, so i connect again with my email, but then on Xbox Live i log in with the email of my girlfriend and voilá! My old character its here again! with all my progress :D

  • You might have logged in with the wrong account triple check that.

  • i have the same exact issue, althought for me i have 3 different accounts to look through, and yet all of them have 0% progress, its been a lil over a year since i last logged in and played. Have you found your account/or gotten your stuff back?

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