My character's looks changed

  • I was making my along the beach and suddenly it faded to black and i appeared on my boat. I noticed that i couldn't access my weapons and my inventory pretty much vanished. I decided to drown myself and after respawning my inventory and weapons worked fine however, my character's appearance had changed. He no longer had his 5 o'clock shadow, tattoos, and scars. I would remake my pirate but i don't want to lose the gold and progress I've made. Please help.

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  • @xdanny-devito The same thing happened to me. My character is now ruined!
    Hope Rare can fix it!

  • Same here. Character lost its pirate-looks. I made a ticket it's been 19 hours already, the reply after 8 hours was:

    Ahoy there,

    I have sent this to someone who may be able to help!

    Regards,
    SoT Customer Service

  • @xdanny-devito My pirate changed too. Had blonde hair, now black & the nose got messed up! Took a while to find that 'perfect' pirate. Now he's gone. Nice waste of my time.

  • If this is true, and your character's physical appearance gets changed, such as facial features and or body type, then that is completely unacceptable and I really hope Rare has some way to revert it back to the way it was. On top of everything we really shouldn't have to worry about our characters, which some of us maybe spent hours generating with the current system to get right, having unwanted changes to their appearance from some bug.

    I'm guessing it's still persistent after exiting the game and logging into a new session, is that correct?

  • Same here.
    I got the bug were you can't access your guns and equipment. Then i killed my self (should fix the issue) and my character's looks changed.

  • @hillswitch so you submit the ticket in game or on these forums? I might remake and lose my hook hand i saved up for :(

  • Could be a good sign, may be the devs working on better customization options.. I know, for instance, tattoo and hair color editors have been talked about.. Still don't know why they went the route the did with the character creation.. Full customisation seems like a no brainer, in today's market..

  • It would be wonderful if they found a way to change our characters back cause I was genuinely upset when he lost all his cool traits

  • @xdanny-devito Create a ticket in the support section of this site

  • @coolkidkiddy99

    yup same and that's totally understandable. Thats why I think they need to reroll every character this happened to. It takes a lot of fun out of the game for me.

  • I too have the same issue and submitted a ticket and got a very boilerplate response back.

    Ahoy there,

    Issue #1:
    Players are occasionally loading into the game with no >items/clothing/gold.

    Solution:
    The development team are working on fixing the services responsible for the issue above.
    Currently the only method of resolving this issue is to exit to the main menu and matchmake back into the game (taking into account busy servers during peak times). In extreme cases this may need to be done multiple times. However, the issue should only be one of delay, not of permanent loss

    Issue #2
    Players are noticing that no gold reward or reputation reward is given upon completing a quest.
    Solution:
    The gold and reputation rewards should merely be delayed. This is a known issue, the team at RARE are working on a fix. This may take some time however.
    Issue #3
    Players are occasionally not receiving achievements.
    Solution:
    The achievements should merely be delayed. This is a known issue, the team at RARE are working on a fix. This may take some time however.
    If you need further support please get back in touch.

    Regards,
    Sea of Thieves Customer Support

    https://www.seaofthieves.com/forum/topic/39307/bug-reported-my-beautiful-red-beard-is-now-black

  • @mad-mordechai

    Yes it's persistent and I'm still waiting on a response to how I can change it back, super bummed out about it.

  • @stonedscallywag

    Wow that response didnt even mention the issue. I see those 3 issues are in the game, but they should add this character feauture bug as #4 .. A lot of players have experienced this and still are. Having your character in a persistent world change due to a bug is very demotivating to play.

  • @hillswitch said in My character's looks changed:

    @stonedscallywag

    Wow that response didnt even mention the issue. I see those 3 issues are in the game, but they should add this character feauture bug as #4 .. A lot of players have experienced this and still are. Having your character in a persistent world change due to a bug is very demotivating to play.

    It was a ridiculous response and you can tell they didnt even read the ticket when they closed it at first yesterday at 9am cst.
    At 10 am I responded

    Boilerplate responses I see.

    It's not items.. my character fundamentally looks different. In a game that forces you to use a IPG and spend a lot of time trying to get the prefect pirate for it all the sudden to be completly different looking.

    I have loaded in and out multiple times.. all my weapons and clothes are back but the character is still different

    He went from a red beard and tattoos to a black beard. Thats is not something that can be swapped at the vanity chest

    I also compiled a list of similar forum links in it for them.
    Haven't heard back in last 24 hours. I don't want to even play with the character much if this is permanent because I will just lose all progress when I try to create another one.

  • @stonedscallywag I made a new ticket about it more detailed like the way you posted aswell. Lets not give up on this. Like you said our character is permanent, we cannot roll a second one and deleting is out of the option cause it will delete all progress aswell. We just want our character back.

  • Same here :( her eyes changed color, she lost all her tattoos and a spot on her face!

  • Item number 4 on the list. They said they are aware of it and to contact support (there is a link) to see if they can do something about your character.

    https://www.seaofthieves.com/news/launch-status-update

  • my character is black hair and now looks like a old person

  • My pirates hair colour changed from brown to grey/black

  • @ren2ten I had to leave the game then come back, and my character was just fine when I came back. same thing happened to me as well, but gladly it's not permanent

  • U won't get help they didn't help me either all u get is a bot say regards 1 year of progress and Im now stuck with a character with a sunburn skin tone and rare didn't help me at all

  • As this thread was 10 months old and revived today, it will now be locked.

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    As mentioned in the most recent Dev Update video (https://www.youtube.com/watch?v=WedMFn-KRe4) sneding in a support ticket is the way to go if your character's appearance has changed due to the bug.

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