Server shut down?

  • So I got a message saying the Servers will shut down in 25 minutes?
    Why's that? I thought we already had maintenance today?

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  • Same, just got the message as well.

  • Server migration or full shutdown?
    Wonder if a bug has been found or they didn't finish the maintenance?

  • Speculation based on observations:
    There seems to have been an issue caused by the new patch. Myself and several other forum users have already encountered disconnection issues.

    https://www.seaofthieves.com/forum/topic/58949/getting-kicked-out-of-the-game-after-the-patch-almondbeard

  • From SoT Facebook:

    "Pirates! from 14:45 BST, the Sea of Thieves servers will be offline for approximately one hour. Unfortunately, the feature which enables pirates to hand crew mates resources is causing an issue and as such, needs to be temporarily removed from this patch while the team investigate further. We'll provide further updates when we have them!"

  • @pure-rare Internal tests can be VERY different from public server releases, as there is a much larger amount of players with varied systems, drivers and cake preferences, sometimes some things just doesn't work as the internal test shows.

  • @nebenkuh

    Ah that's a shame. It sounded like such a great idea! Still, at least we keep the majority of features!

  • @pure-rare said in Server shut down?:

    L**O do they even test new stuff before putting out patches.....

    I've the same feeling...

    They had problems last week, they have problems this week...

  • I love saying this. People whine about the dumbest things.

    Want to know what was wrong? Skuzzy little kids probably duping items somehow via this new feature.

    Now stop complaining every time Rare makes a move. If it really makes you this unhappy, then simply uninstall the game and play something else.

  • @aod-fluid Dude, do you think people uninstalling their game helps Rare?? No! People complaining about what they're unhappy about is what promotes progress in all walks of life and it appears WE ARE the test team on this project and it's the only thing that'll kick Rare into action, conformist and mediocre people such as yourselves will never spark action or reaction, you'll just be smiled at and ignored. Get over yourself and complain when you're due a response or compensation in whatever form! Jesus, you guys make me laugh that tell us to stop complaining, would you be happy buying a car and then finding out the doors dont function properly so you have to climb in/out the window each and every time? I mean the rest of the car works perfectly right?

  • @sylartreatment This is about the worst "complaint" I have ever seen. They patched the game today, and noticed an issue. They took the servers down to hotfix the issue, and you are complaining about them doing that.

    Your belief is that your complaint will somehow make them fix a problem you perceive (server shutdown). The issue is that you are complaining about them actually fixing a problem they have (an issue with handing items out).

    There is a catch-22 here for them that you are failing to acknowledge.

  • The additional downtime can also be found on the status page. Rare missed some issue in a new feature and luckily reacted fast.
    And to the ones complain that a bug wasn't discovered earlier: yes, sadly this happens every now and then, in most cases you just don't even know it.

  • @danish-crusader Dude, that's exactly what testing plans and large scale testing teams are for, foreseeing problems with every possible scenario!!! Is it our fault they haven't put proper testing plans in place??! They have the Insider program to help with this also!! Please don't forget they've actually been working on this patch now for over two weeks as last week they released nothing. I hate lackadaisical testing planning and development planning... they should outsource their testing to a dedicated agency.

  • @sylartreatment Sounds like ' The Dukes of Hazard' I'll watch Daisy Duke hot pants and all getting in any old banger through the window. D.O.M. and Bar

  • In development, testing CANNOT expose problems for every possible scenario. That is literally impossible through internal testing alone. That is not even possible with a smaller-than-public beta test.

  • @Deckhands
    Someone wanna lock this? My question was answered and it devolved into an argument somehow...
    But I figure it's good to just not delete it so people can see the answer to this since it doesn't seem to have been said outside Facebook.

  • @carcinogenetxc i was about to write the same thing. Iv been waiting all day to play this. I updated it and had all about 5mins untill the server weny down....... How long we waiting this time

  • @sylartreatment said in Server shut down?:

    @aod-fluid Dude, do you think people uninstalling their game helps Rare?? No! People complaining about what they're unhappy about is what promotes progress in all walks of life and it appears WE ARE the test team on this project and it's the only thing that'll kick Rare into action, conformist and mediocre people such as yourselves will never spark action or reaction, you'll just be smiled at and ignored. Get over yourself and complain when you're due a response or compensation in whatever form! Jesus, you guys make me laugh that tell us to stop complaining, would you be happy buying a car and then finding out the doors dont function properly so you have to climb in/out the window each and every time? I mean the rest of the car works perfectly right?

  • @sylartreatment You are partly right:
    Testplans are made, but they are made to lower the risk as much as possible, but cannot cover all possible scenarios to 100%. That's just normal.

  • @aod-fluid I feel you maybe misunderstood my point as it was pretty much hidden in my overly long comment but I'm talking about the lack of a genuine testing team/plan causing constant and immediate post-update errors. They should outsource the testing to a dedicated agency as I feel their testing/development plans are severely lacking any solid direction and consistency and constantly releasing untested patches is a drain on their resources and pushes long-term plans back further also... to put it plainly, if they keep going like this their ship is sinking and they're out of planks! Once again, get over yourself and complain where complaining is due (and necessary!), maybe this is the "worst complaint you've ever seen" or maybe you're just so compliant to Rare and the game, you're blinded by you're conformity. Either way, don't complain about people complaining, enjoy the game!! Oh wait, you can't, the servers are down, again. (Y)

  • Chaos.

    Because they need to fix the patch.

    Patience.

  • @sylartreatment said in Server shut down?:

    @aod-fluid I feel you maybe misunderstood my point as it was pretty much hidden in my overly long comment but I'm talking about the lack of a genuine testing team/plan causing constant and immediate post-update errors. They should outsource the testing to a dedicated agency as I feel their testing/development plans are severely lacking any solid direction and consistency and constantly releasing untested patches is a drain on their resources and pushes long-term plans back further also... to put it plainly, if they keep going like this their ship is sinking and they're out of planks! Once again, get over yourself and complain where complaining is due (and necessary!), maybe this is the "worst complaint you've ever seen" or maybe you're just so compliant to Rare and the game, you're blinded by you're conformity. Either way, don't complain about people complaining, enjoy the game!! Oh wait, you can't, the servers are down, again. (Y)

    Actually, I write software for a living...and know how testing works, especially on a platform as open as PC. Even if you outsourced your testing to a third-party, it would pale in comparison to opening that software to the world of infinite iterations of PC configurations, network connections, and people poking and prodding looking for every exploitable glitch.

    It, unfortunately, is not as easy as you explain and believe.

  • @aod-fluid
    Hahaha what a coincidence, me too, I've been a software developer for 23 years (including game development, specifically Unreal Engine!) how about you?
    So anyway, after comparing the lengths of our bananas, if you really are a dev, you should know that it really is as simple as using a large scale testing team with a test server and it's the only sensible solution, if they really are running these patches through without any thorough testing it's terrible development practice and (as you know, as an experienced programmer ;)) the iteration planning and testing is the most important part of any software update/iteration release and should begin as soon as the development begins and run alongside it week-long until they're ready for release!

    Another point is that they should certainly have the resources with M$'s backing.

    Oh, and your point regarding different PC specs is ridiculous and completely null and void, if you're saying that the handing of a banana didn't run smoothly for your aunt June in Wichita cos she's still running windows 3.1 and has an integrated graphics card and only 6 meg of ram then yeah, i could see she wouldn't complete that handover, we're talking about testing the software functionality, not the software performance under minimum specs, nor the software functionality on lower end machines!

  • Maybe its time to go bi-weekly to allow for more bug testing to be performed...

    Queue the tomatoes...

  • @musicmee said in Server shut down?:

    Maybe its time to go bi-weekly to allow for more bug testing to be performed...

    Queue the tomatoes...

    It's a good solution! Weekly updates for small issues is overkill.

  • Alright well we're back up and running so everyone can stop arguing now.

  • The lack of a test realm is likely the consequence of wanting to be able to roll out new features to the live build as soon as they are ready.

    If they brought back a PTR they would need time to run a test, time to review all feedback, then make changes and then roll it out. It would slow down things considerably and mean an end to dreams of small weekly updates.

    The plus side would mean less chances of things like this rolling out into the live game and needing to be hotfixed, but no amount of testing will ever ensure that 100% of the time.

  • @boxcar-squidy said in Server shut down?:

    The lack of a test realm is likely the consequence of wanting to be able to roll out new features to the live build as soon as they are ready.

    If they brought back a PTR they would need time to run a test, time to review all feedback, then make changes and then roll it out. It would slow down things considerably and mean an end to dreams of small weekly updates.

    The plus side would mean less chances of things like this rolling out into the live game and needing to be hotfixed, but no amount of testing will ever ensure that 100% of the time.

    You're right that not every single bug ever being caught, especially with weekly updates but the testing needs to be contiguous. A proper test plan/team runs alongside the development testing from day one, each and every day. A dedicated test team or test agency works afternoons/nights whilst the dev team works days, each day the same (thorough!) test plan is run through to ensure no new bugs are created whilst constantly adding new tests for any newly added functionality to the program/app/software/game. Anyone who works or has worked in iterative software development knows it's a pain in the a*s but the testing team is more important than the development team for the security/reliability of each iterative release/patch!

  • @sylartreatment interesting. So if I'm reading this correctly, Rare might well have a test server, it's just that they didn't invite the pioneers?

  • @sylartreatment said in Server shut down?:

    @aod-fluid
    Hahaha what a coincidence, me too, I've been a software developer for 23 years (including game development, specifically Unreal Engine!) how about you?
    So anyway, after comparing the lengths of our bananas, if you really are a dev, you should know that it really is as simple as using a large scale testing team with a test server and it's the only sensible solution, if they really are running these patches through without any thorough testing it's terrible development practice and (as you know, as an experienced programmer ;)) the iteration planning and testing is the most important part of any software update/iteration release and should begin as soon as the development begins and run alongside it week-long until they're ready for release!

    Another point is that they should certainly have the resources with M$'s backing.

    Oh, and your point regarding different PC specs is ridiculous and completely null and void, if you're saying that the handing of a banana didn't run smoothly for your aunt June in Wichita cos she's still running windows 3.1 and has an integrated graphics card and only 6 meg of ram then yeah, i could see she wouldn't complete that handover, we're talking about testing the software functionality, not the software performance under minimum specs, nor the software functionality on lower end machines!

    @AOD-fluid
    @SylarTreatment
    Is every person in a video game forum automatically a software developer now? I bet half of you are bagging groceries haha. I'm not directing this at only the two of you, but this is what everyone says in thread arguments that spiral out of control.

  • @bearcubbin
    I'm not a software dev but (LOL) i'm an IT, i've played games for all my life and not a single game has been released or launched that had patches and doesn't need some fixes after deployed.
    And I can give you all a huge example of a company that has probably the hugest test servers as well as many years of mmo experience that needs to patch many times after deployment of the production version: Blizzard.
    I'm not arguing with anyone about not having test realms or anything, it's always a good policy and the bigger the test servers are the better the corrections on production, i'm just trying to say that if they need a restart is because they need to fix something very important. If they need a restart is not because someone just remembered: "ohh let us restart this c**p just because we can."
    People need to understand that once and for all and wait patiently for them to come up again.

    Ps: These situations always mean that the devs keep aware of the players, bugs and things wrong in the game, and that's very good!

  • @sylartreatment said in Server shut down?:

    Hahaha what a coincidence, me too, I've been a software developer for 23 years (including game development, specifically Unreal Engine!) ..

    Cool. What games have you been involved in as a developer? Perhaps I have played some of them. :-)

  • I went to play SoT and my game just crashed every time i tryed to play it whats that about servers?

  • @bearcubbin said in Server shut down?:

    @sylartreatment said in Server shut down?:

    @aod-fluid
    Hahaha what a coincidence, me too, I've been a software developer for 23 years (including game development, specifically Unreal Engine!) how about you?
    So anyway, after comparing the lengths of our bananas, if you really are a dev, you should know that it really is as simple as using a large scale testing team with a test server and it's the only sensible solution, if they really are running these patches through without any thorough testing it's terrible development practice and (as you know, as an experienced programmer ;)) the iteration planning and testing is the most important part of any software update/iteration release and should begin as soon as the development begins and run alongside it week-long until they're ready for release!

    Another point is that they should certainly have the resources with M$'s backing.

    Oh, and your point regarding different PC specs is ridiculous and completely null and void, if you're saying that the handing of a banana didn't run smoothly for your aunt June in Wichita cos she's still running windows 3.1 and has an integrated graphics card and only 6 meg of ram then yeah, i could see she wouldn't complete that handover, we're talking about testing the software functionality, not the software performance under minimum specs, nor the software functionality on lower end machines!

    @AOD-fluid
    @SylarTreatment
    Is every person in a video game forum automatically a software developer now? I bet half of you are bagging groceries haha. I'm not directing this at only the two of you, but this is what everyone says in thread arguments that spiral out of control.

    Yeah dude for sure I am, i started as a junior software dev at 20 writing IVRS programs for pharmaceutical trials and I'm now 43, I'm not bagging groceries but I kind of suspect this other guy hasn't even ever attempted any programming whatsoever because he's defending a team saying they don't need to test their software as it's unnecessary, that sounds kind of sketchy to me! You want me to send you my CV? I'd be happy to dude! hahaha

  • @sylartreatment LOL join the 40's mate! I is 42 :P
    don't forget to gief test keys if you develop any game! ;)

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