Game not showing in the Xbox Insider Hub

  • The title pretty much says it, I was invited to the Closed Beta as an Insider, but in the hub there is no entry for Sea of Thieves...

    What to do?

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  • Hey @PeriodicEwe4119!

    Please make sure that only YOUR Gamertag (the one attached to the Xbox Live account invited) is signed in. If you have other accounts signed in (including friends and family), the game will not appear in the Insider Hub, and you cannot join the game.

    So try that first, if that doesn't work then you'll have to contact Support. You can do that directly through this link!

  • @khaleesibot Thanks for the reply. I am the only account on this PC, no one else ever signed in. I started using the Xbox service only yesterday.

  • @khaleesibot i have the same problem, and some open tickets, the Support just linking the "too early" page, and say nothing about this problem... :(

  • @obsterr You should have access by simply updating your Technical Alpha build.

  • @khaleesibot Yap, but the truth is i can't see that too.

  • @khaleesibot Also, how long will it take for the ticket to be answered? The closed beta is limited, and so is the weekend, sadly... :(

  • @periodicewe4119 i have two ticket, and both of them is waiting for an answer like 24 hours

  • @obsterr I think it was a huge mistake to use the Microsoft Store / Xbox apps to release the game on PC. We all know it's less than ideal for "proper" gaming, and now we even feel it ourselves... :/

  • @periodicewe4119 Truly i dont have any problem with the Store until now. Everyone is playing, and testing, doing funny things, and we still have access, can't do anything, :p

  • @obsterr

    Same

  • Btw someone got reply from the Support in this problem?

  • Nope not yet

  • @periodicewe4119 that's my problem too, i do not want to make another ticket, cause i already have two.. :p

  • @khaleesibot by the way, what if someone don't take part in the Technical Aplha, but still got the mail, he have accesss. I mean when the alpha was, someone had a problem with his pc and was not able to play, something like that, i think u know what i mean.

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