Hello derrrr fellow forumites!
Recently I have noticed a couple of scurvy bugs plaguing our fair forums!
So I’ve decided to make this thread so we can collect the known ones in one place.
If you know of any which I have missed please add them below and I will put them on this list and then fill out the appropriate support tickets so Rare has the information to squash them out.
If there’s any suggestions you have on how they could streamline the forums or make them more user friendly feel free to put them down to, as you never know who might be reading. :)
If you can try and fill out this as it will save me a little bit of time:
Title/Error:
Description:
Devices effected:
Known Workarounds:
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Known forum bugs:
- Notifications not showing:
Not being told when you have notifications.
(E.g You don’t have the number of notifications appear on your profile picture at the top right)
Device:
iPhone/Android Tablet
Not sure if it’s the same on PC
Workaround:
If you click on one of your unlisted notifications they should appear after
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- No chat notifications:
If someone sends you a direct message on the chat system you do not receive a notification telling you about it
Device:
iPhone/Android Tablet
Cannot confirm PC
Workaround:
You just have to systematically check your chat messages frequently.
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- Chat locks/unable to scroll:
Sometimes the chat will get stuck at the top of the chat box and if you scroll down it will instantly push you back up to the top. Making it not possible to read your recent messages.
Devices:
iPhone/Android
PC unconfirmed
Workaround:
If you press the ‘X’ to close the chat and retry that sometimes will fix the issue but not always.
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- Notification button freeze:
Sometimes when you press the notification button. (Your profile picture) it blacks out but your notifications do not appear. Repeated presses do nothing.
Devices:
iPhone
Android/PC unconfirmed.
Workaround:
Close the browser and restart the website. It usually fixes the problem. Or re-type in the URL.
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Profile/categories button freezes
Sometimes when I try to get up the different categories up or press my profile picture icon nothing happens, even if I refresh the page
Devices:
iPhone/Tablet
Workaround
Manually retype in the URL on a fresh browser and it normally fixes the issue
Disclaimer: I wasn’t sure if this should have been posted in the feedback and suggestions catergory as it’s not about the game. If it needs to be moved feel free, or message me and I will re-create the thread there.