Servers closing

  • What’s with all the servers closing down. Three games I started doing quests only a message to appear ‘Server closing in 10 minutes’ arrrrrrrrrrrgh

    Rant over.

    PS... Rare can you make the server notice bigger or stay on screen longer rather than flash up 10 then 5,4,3,2,1

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  • The servers are not being closed, as there is no official maintenance going on. We are investigating these messages currently and would like to collect more information from you. If you can PM me the following information, it would be very helpful!

    Gamertag
    Xbox or PC
    Time the message was shown
    A screenshot of the message
    Were you actually kicked from the game, or did you leave the session?

    We appreciate you letting us know about this!

  • @lady-aijou
    I join server start quests then not long after a message pops up in top left corner in small font with a timer. Managed to dash to outpost with one or two chests out of a possible 6. When timer runs down it kicks me to title screen. But I can rejoin a new server so it’s not planned maintenance. Thanks for the quick reply.

  • @terok-n0r He asked you these questions you did not answer them

    Gamertag
    Xbox or PC
    Time the message was shown
    A screenshot of the message
    Were you actually kicked from the game, or did you leave the session?

  • @lady-aijou Hi there, happened before to me either, i posted here on the forum but didn't get any answer. I will edit with a link in secs

  • @cr0n0d said in Servers closing:

    @lady-aijou Hi there, happened before to me either, i posted here on the forum but didn't get any answer. I will edit with a link in secs

    If you can also provide the information I requested above, it will be appreciated :)

  • @lady-aijou
    Not sure if you got PM but I’ll post here as well

    GT.. Terok N0r
    Platform.. Xbox One X
    Time.. 11 pm BsT
    Sorry no screenshot but when timer ran down it just sent me to title screen.

    Back in game so will record or capture if it happens again.

  • @lady-aijou This is the post

    Cr0n0d
    Pc
    11:00pm gmt
    Kicked out from the server
    No screenshot sorry, but is the same message that we get when there is a schedule maintenance

  • No more problems now.

  • @lady-aijou Hi there, i don't know if you are still looking into this but yestrday happend again to me, i was playing with 2 of friends, all of us were affected in the same way. This time i took also a screenshot of the message.

    Cr0n0d
    PC
    11:35pm gmt+2
    alt text
    Before the 5 minutes left message showed all 3 of us were disconnected with the cynnamonbeard error.

    Hope this help.

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