issues redeeming ferryman pack

  • Hi everyone,

    i think im not the only one having issues with their codes. i redeemed my ferryman code and its is not in my account. i opened a ticket with xbox live support but has anyone been able to find a solution?

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  • @crazyready I hope you find an answer! I'm having the same issue as well.

  • I redeemed it the day I got it... Was available since I first joined into the world

    It looks really nice once combined with some parts of the black dog pack

  • @splatulated thats so weird.. why isnt it working for me :/

  • I redeemed the Ferryman DLC code today and it shows up in my DLC history via the website, but it just redeemed it. Never downloaded anything. What do we do? Where do we submit a ticket? Does it take a while to show up? I don’t want to redeem the Black Dog DLC if I can’t even get Ferryman!

  • @greatlegendshow is it supposed to download something or just activate?

  • @crazyready I never saw it download. I think what some are saying we are eventually supposed to get some message over Xbox to click on some link or something and then it just shows up. Where is Rare on this? At least let us know something. Kick a*s game by the way. Very hard to do stuff cause man some of these other pirates are damn good!

  • Have you at the very least checked the clothing weapon and vanity chest since redeeming?

    (Yes it has weapon skins surprisingly they look awesome, none for the eye of reach though)

  • *ive checked everything even after their maintenance still nothing

  • @splatulated yes i tried absolutely everything i could, chests were the first things i checked. restarted game/console, looked online, looked at youtube videos. still nothing. i am just hoping it just has to do with servers lagging and there being a delay... xbox live said "unfortunately we cannot cancel or re issue your code" well, not like its our fault the code didnt get added...

  • Yeah i also redeemed the code last month and i can see it is redeemed in the store but nothing there. Also redeemed the Black Dog Pack Code and it aint showing either anywhere in game in any chest on any island.

  • @boydy-kong we need rare on this asap

  • @crazyready more than anything if they say this is the next update and we for certain have them ill be happy. im loving the game anyway. thats just the cherry on top

  • Same here, the Ferryman Pack is on my List in the MS Store but unlike the Black Dog pack there is no Download Button or else and it won´t download by it self.
    I have payed 70 Bucks for this awsome stylish Controller but the 2nd Benefit is not working.

  • @michl is there any way to submit a ticket to rare about it?

  • alright bois, i found an updated article from today. it seems that codes will be valid sometime next week after they patch the game

    https://support.seaofthieves.com/hc/en-gb/articles/360000754447?input_string=issue+with+getting+my+ferryman+pack

    
    Under normal circumstances, Black Dog Pack items can be found in the relevant in-game chests after the code is redeemed (e.g. outfit will be in the clothing chest). However, as the huge number of players redeeming entitlements in the first few days was causing instability in the game, this was temporarily disabled. So even after redeeming the code, there is a chance that you may not be able to access your Black Dog Pack items from the chests until the first game patch update arrives, likely to be early next week.~~~~
  • All my stuff is now showing in the chests. Strange. loaded up on xbox and nothing. hour later loaded pc and they were there and on both now

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