account problem

  • I bought the game with a code on the Microsoft Store two years ago, I uninstalled it due to storage issues. Since then, my game has disappeared, there is no trace of it, as if I had never bought it. Please help me

  • 2
    Gönderi
    16.6k
    Görüntüleme
  • @gammesplays Ahoy matey!

    Are you sure you are signed in with the same Microsoft Account/Gamertag that you used previously?

    You can check your accounts orders/purchases using the link below to make
    https://account.microsoft.com/billing/orders

    I would also make sure you reach out to our player support team here:
    Contact Support

2
Gönderi
16.6k
Görüntüleme
1 / 2