The AMD GPU Issue - @DEVS: please acknowledge that this is not fixed!

Welcome to the angry mob. I lost a 270X that wasn't worth a lot to me (in the test rig I use for betas and other risky business), but it would cost me double to replace it at this moment.

This is a huge issue because it causes bad VRAM blocks eventually. A lot of us have sent emails to AMD about it and they claim that Rare has made no effort to work with them to fix it. Possible those customer service reps didn't know, but that sounds accurate since it's still happening.

@el-espectro-0 said in The AMD GPU Issue - @DEVS: please acknowledge that this is not fixed!:

@capnlimbless "Rare has not done anything..." Sure, and AMD did not take months to fix the first issue.

https://www.seaofthieves.com/forum/topic/27286/constant-lockups-and-crashes-on-windows-10-no-info-to-troubleshoot/7

icstatic said in PC Loading Times:

tutorialchimp said in PC Loading Times:

icstatic said in PC Loading Times:

So, what’s next? Our PC team is working h*****n getting the game ready for release. This includes security work, lots of bug fixes such as fixing launch and install issues, plus further compatibility work.

With lots of work still left to do, the PC team is focused on ensuring as many people as possible get the best possible experience of our great water. Smooth sailing everyone!

Please tell me that among the "compatibility work" is also working with AMD. I've been juggling with different drivers since I've been invited to the alpha in November and I just really want to play this game without freezes and crashes.

Tell me you will fix the AMD before launch and I will preorder the very same minute.

Good news! We have indeed made progress on this in the last few days. We're still working with AMD to get the new driver ready for launch, but we've two bits of information. This is not official, but here's a quick summary before I get the proper stuff written.

• There's a bug that affects the game in the latest drivers. If you install the pre-Adrenalin driver, this will go away. (https://support.amd.com/en-us/download/desktop/previous?os=Windows 10 - 64 you want 17.11.1)
• We've identified the issue that was causing the driver to crash. While we work on a fix you can set your lighting to Common or Cursed.

Proper info on this is coming very soon, as are hopefully proper fixes. As a result of our attempt to track this down, performance on AMD GPUs is temporarily a bit lower as we've got some diagnostics turned on.

This showed that the first issues were the fault of AMD and not of Rare:
https://www.seaofthieves.com/forum/topic/27284/game-crashing-when-approaching-islands-or-after-about-an-hour-of-play/12

Right now I have only had two freezes in three days. I have an RX 480 and I am using version 18.3.1.

I will not deny that the issues of now could be the cause of the game and not of AMD.
But I do know that the Spanish support of AMD had no idea of the problem (I was asked to reinstall Windows -_-)

Yeah... that's not how quoting works. You don't put words in someone's mouth and then put quotations around it. I said the AMD reps told me they had received no response from Rare when asked for data to fix the problem. That has nothing to do with your straw man argument there.

Had this problem since the open beta. Created a ticket and they told me to turn my lighting detail to cursed and turn off my shader cache, which I did. Happens maybe once every couple of hours. It's not a huge deal for me since I only play with friends, but it would be nice to have a fix.

Still crashing as hell, all ppl with amd Cards Crash the same time in the Crew, sometimes one just got a lag a Moment and "survive" and the others Crash... So the game is unplayable! We lost around 10k Gold at least already because if all Crash thats it boot with loot gone thats just stupid... at least let us in ourer old boot if you cant fix this crashes

I've done everything under the sun to get my game to run the past few days. some sessions I don't crash, and some sessions I crash after the first hour. It's on AMD side I wouldn't really blame Rare for the issue. but I feel you man. I lost nearly 30 chest as I was pulling into an outpost. I skipped anger completely and went straight to laughing. Hopefully AMD has been made aware of the issue and they will have a new driver update in a week or so.

I also have the AMD Radeon R9 X270 and experience constant crashes since beta. I hope Rare is working with AMD to get this resolved ASAP. I've since had my game refunded but would gladly repurchase once this issue has been resolved. Rare, please keep us updated with the resolution.

@soggy-breeches said in The AMD GPU Issue - @DEVS: please acknowledge that this is not fixed!:

There are three potential culprits here: Microsoft, AMD, and Rare.

I have had either the Xbox app crash, the video driver crash, or the game freeze nearly every time I play.

More than once my entire computer just went blank and restarted by itself. Usually it is one of a couple "video driver failed" errors. The Xbox app will crash occasionally.

It seems like an optimization issue or some weird MS sync/phone home service that overloads/interrupts the video driver in some way. I imagine Rare and AMD are working well together, but trying to get Microsoft to help is probably pretty hit or miss for them and dependent on the MS tech or admin working the tickets.

Regardless, these are obviously global and not local issues and a fix will really make a difference in the enjoyment level of the game for AMD users...which is a huge amount of players.

R9 280
Fx-6300

Exactly same issue here. I have R9 280 as well and I7 4770K and having these crashes... Hopefully they are working on this and have not forgotten about all of us...

@capnlimbless

Yeah... that's not how quoting works. You don't put words in someone's mouth and then put quotations around it. I said the AMD reps told me they had received no response from Rare when asked for data to fix the problem. That has nothing to do with your straw man argument there.

That happens a lot on these forums.

@el-espectro-0 No worries. It's just happened to me like 5 times already :)

I have the same issues even with 18.3.4 ............

For the record, this happens with Vega 64 as well, so it's not about older cards. And it's anecdotal, but in a year with this rig, I've never had a video crash with any other game, so it seems to possibly be some combination of factors specific to running SoT.

I've also noticed a clear pattern of it happening more frequently when streaming, particularly if the stream quality is cranked up. So it may be somehow related to load. Perhaps something screwy causing spikes, and thus being more likely to overload it when it's already running close to peak.

Either way, I can sometimes play for hours before I crash if I don't stream. But if I try to fire up twitch, either with obs or Radeon relive, I MIGHT get twenty minutes. Crashed 6 times in a few hours last night. Turned off streaming. Played for three hours without a single crash.

@siberion24 Using AMD Link, my GPU utilization does pretty much lock in at 99% while playing SoT.

AMD card here and having the same freezes. My wife sitting beside me on Nvidia has not crashed once and my graphics card is much better than hers ): I have never come across any issues with any other game before. I disabled the shader cache and have all the settings on common (lighting on cursed) when I should be playing on rare settings at least.....

I like to play solo when my wife or friends are not online but at the moment there is a 50% chance on any voyage that I will freeze and lose everything.... It is unplayable. Even when I play with friends I am not reliable. Doing a skull fort, driving the galleon and suddenly I DC.....excellent.

In my opinion the fault lies with Rare as they should have identified this sooner and worked with AMD to get it fixed BEFORE releasing a broken product. I am so disappointed as I really like the game but it looks like I will have to stop playing. Never buying an AMD card again.....and I really feel like Rare have let me down.

Just to add my voice to the mix here. I'm having the same issue. No other games at launch has done this. This needs to be addressed so that I can continue playing this game.

R9 270X Windforce 4gb
FX-8320 3.5ghz
8gb ram

Game has been unplayable. I have not once been able to actually "finish" a play session. I've lost close to 100k in gold and 40+ hours because of these game breaking issues. Thankfully I'm using the game pass trial, but still frustrating to never actually be able to enjoy the game.

Hei, just wanted to add that i too have the same Problem (AMD HD7950) and i contacted Support and all that stuff like you guys did.
I really hope that they actually do something soon.
It´s unacceptable that the Game runs like it does right now:
-) Graphics Card Driver crashes since Alpha
-) Bad Servers at Launch
-) Losing Gold and Progress because of those Servers and because of crashes

They need to fix this and they need to do it now. (Actually considering how long they´ve been working on this, they should´ve fixed this a week ago)