Where to report a bug?

  • So, I think I have found a bug that would allow anyone to time out other players on your ship (Maybe the whole server, no idea)

    I haven't found a place to report it so I come here to ask where I should post it, I found something about Xbox One reporting or something but I don't have a Xbox One.

    I also choose to not include the bug here as it could be abused by other people to time out innocent people.

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  • https://support.seaofthieves.com/hc/en-gb/requests

  • @midnightxmist Checked it out and got the Xbox insider thing, but it says I need to open it like this: Hold down the Xbox button on the controller.
    I don't have a Xbox, I use PC, so I am not sure what I should do here.

  • @uraxys I'm not sure about PC as I play on Xbox but that link should have taken you to a page so that you an option to raise a ticket.
    Try it manually then. Please note that this is for the sea of thieves website and I have only ever used the forums from my phone but I can imagine it's too different.

    • Click on the 3 dash marks in the top right hand corner. The menu should drop down.
    • go to the main menu and click on support.
    • Under the support menu click on my request.
    • You should now be on a new page that says "welcome back uraxys!" At the top.
    • There should be a green button with the phrase "raise a support request". Click on that and it will bring up a new page that you can fill out with all the information you have.

    I hope that helps!😀

  • @midnightxmist Strange, I can see the "My Requests" button, I can click on it, but there are no buttons to click on after that.

    I can see the "Welcome back , NAME!", but nothing more then that.

    I really want to report this bug, got some friends to help test it and you can time out anyone that is close to you, not only your team mates but the enemy too, they just need to be close to me ( Say 100 meters ).
    (Was able to test on a random guy because we asked if we could, he was okay with it)

    EDIT: I never got the game, maybe that have something to do with it, I just use the Xbox Game Pass.

  • @uraxys it should not make a difference if you bought the game or play on game pass. Here maybe the direct link will work. I'm just not positive it will.😬 Should say this:
    Submit a request
    Please let us know how we can help by selecting from the options below...
    Then there should be a drop-down menu just scroll down till you find " I would like to report a bug"
    https://support.seaofthieves.com/hc/en-gb/requests/new

  • @midnightxmist Thank you! that worked!

  • @uraxys said in Where to report a bug?:

    @midnightxmist Thank you! that worked!

    Yay!!🎉🎉

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