reconsider policy for playing virtual machines

  • Hi,

    Since today Sea of Thieves no longer starts on cloud PCs (like Shadow PC) and shows an error saying it can’t be played on a virtual machine. This setup worked fine before today, so this appears to be a recent change.

    Many players use cloud PCs because their local hardware isn’t strong enough. I understand the need to fight cheating, but a blanket VM block also affects normal players who just want to play the game they paid for. Also I did not see any warning at purchase that VM's would stop being supported.
    It would be great to know if are there plans to support or whitelist cloud PC platforms?

    I really enjoy the game and hope this can be reconsidered.

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  • Chiming in that I've also been using Shadow PC for all of my prior time with Sea of Thieves and now am facing this issue. From some searching around I saw that some other games using Easy Anti-Cheat (ex VRChat) recently had the same issue show up with Shadow PCs and have apparently since resolved it via working with Epic. Hoping it's not an intentional change that cloud PC services are now being blocked for Sea of Thieves and that it could be fixed soon for this game as well, as I don't really have another means of running it currently.

  • I'll add to this as well. I have played for the last year completely using shadow PC, never broke TOS and am even a member of the creator crew, now completely unable to play the game due to this update. Have found a few videos on how to get around it but do not want to risk trying of them. Please find a way to fix this before golden glory.

  • will they fix this so you can play on shadow pc?

  • I was already hardly playing SoT anymore due to recent poor decisions... Now I definitely won't be playing at all!

  • Many players use cloud PCs because their local hardware isn’t strong enough.

    Many players build there own PC so they can run anything and install anything. :p

    But besides that, Its common for Anti-cheat games to start blocking those due to the risk they are using. Hard to pick and choose, allow players to use not there own computers where they can install whatever software they want, ruining the game for others. Or allow it and deal with the endless complaints.

    Anyone have a Fix? Havn't seen any so far. If you have a solution, send Support or DM Rare on the matter.

  • Same here, been playing SoT for years on my Shadow PC (Virtual Machine)

    Never used it to violate TOS, only have the one account, and had to use a virtual machine because my native software won't support the game.

    I know this is an issue specific to Easy Anti Cheat [EAT], and it is the same reason many other games are unplayable on VMs, however, it was only the recent update to EAT that caused this to become an issue for SoT.

    The issue with not fixing this for your average SoT plater is that it doesn't solve the cheating problem, it just gatekeeps honest players from playing. Reason being - there are sketchy workarounds to get SoT to run on VM', however, the type of player who uses these workarounds is not the type of player we want in our game.

    Please consider fixing this,

  • I have a feeling this is more of a streamlining of licensing and security. The game runs on XBOX Live Gamepass services.

  • @rare-jumbie said in reconsider policy for playing virtual machines:

    I have a feeling this is more of a streamlining of licensing and security. The game runs on XBOX Live Gamepass services.

    It is possible. Game pass ultimate is $30/m now and last I looked shadow PC was the same. But I’d rather have shadow PC, which means Microsoft loses that $30 to another company.

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