I used to play SoT on Game Pass, but switched to Steam when it came there. I also purchased Battletoads on Steam
I purchased Battletoads on 8/20 and completed ACT I through to ACT II Stage 2 just to be sure - No Ship Set
I completed ACT I again, making sure all accounts were linked and logged in - Still No Ship Set
I submitted a support ticket on the SoT website - Was told to complete ACT I again, make sure all things logged in etc. So I went ahead and did it again - No Ship Set
I opened another ticket at SoT support and was told the same, to complete ACT I. I explained everything I just said above, was told they cannot help me because xbox handles the cosmetics distribution since SoT cant tell if all requirements were met.
I went to xbox customer support and they told me I had to go to SoT to have issue resolved because it is an issue with in-game content not showing up, and also because the game was not purchased through Microsoft store or Game Pass
I went to Steam and was directed back to SoT support for the issue
I have submitted a third ticket with SoT and they are now quoting me the same article about how to get the ship with completing ACT I of battletoads etc.
I am at a complete loss for words, I spent $20 on a game I'd otherwise not buy, and spent about 5 hours playing the same content over and over again.
Xbox and Steam says its an issue SoT has to resolve ,but SoT is regurgitating FAQ stuff repeatedly, and otherwise saying its not their issue to fix
Has anyone else had this issue and/or been able to find a resolution?