Coarse beard error HELP!

  • AlisterKID
    Founder

    I've been fighting with this game for roughly 4 hours today. I've uninstalled the game reinstalled it, restarted my computer, reset my internet, and the game still crashes and gets stuck at loading screens. I've gotten 3 errors one of which is coarse beard and it's not even listed in the list of errors you can get.

    This is a first I've fought this long with game. Someone please help me. Or add the game to STEAM and LEAVE Microsoft. Games for windows live is not dead on the Xbox app. It's just a re-skin as far as I'm concerned.

    Anyways, I've never had this much of a headache before until the new update to the devils roar. Where they added the devils rum mission.

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  • QuietRobot
    Champion
    Insider
    Founder

    @alisterkid https://support.seaofthieves.com/hc/es/articles/115005299167-Beard-Errors

  • Look Behind You
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    Deckhand

    @alisterkid possibly an error with Xbox Live services/matchmaking?

    send a support ticket here: https://support.seaofthieves.com/hc/en-gb/requests/new

    Also, they won't be leaving Microsoft, as Rare is part of the Microsoft family.

  • AlisterKID
    Founder

    @quietrobot said in Coarse beard error HELP!:

    @alisterkid https://support.seaofthieves.com/hc/es/articles/115005299167-Beard-Errors

    you do know the coursebeard error is NOT listed here right?
    Non the less, Trend Micro the Anti-virus program was the culprit here

  • AlisterKID
    Founder

    @triheadedmonkey T.T I know, but I can hope at least. lol, But yes as I had said before it turns out my Anti-Virus, Trend Micro was causing my game to crash for whatever reason. After I had white-listed the game and its files I was able to run the game again with no problems. ^.^

    Happy Sailing everyone!

  • Look Behind You
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    Deckhand

    @alisterkid ahhhh....my AV/Firewall used to block/question Sea of Thieves internet access after every update.

  • Admiral RRRSole

    @alisterkid
    Glad to see you've got it sorted. I know how frustrating it can get when things don't work the way they're supposed to.

  • lordhelmet1017
    Ship Mate
    Insider

    @triheadedmonkey they have put the game on steam and putting support tickets hardly do anything as they just put the ticket as solved even though they did nothing

  • Look Behind You
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    Deckhand

    @lordhelmet1017 Tickets are marked as 'Solved' when they are passed on to the correct people to handle it. It doesn't necessarily mean the issue was fully resolved.

    As this thread was well over a year old and revived recently, it will now be locked.

    A general reminder to all, please avoid reviving threads aged past 30 days, as it is considered a necro, and is against our Forum Rules.

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