Game Crash at Rare Screen at launch......help

@commodoremerlin I meant that if all servers are up, you should announce that they are up. In order to community aware that they can enter the game.

@vipor51 Same here.

@rarecsm Its working now flawleslly! Its the same issue like with Killer Instinct Game. You need to uninstall sonic studio 3 an restart.

I have the same issue. I have uninstalled/reinstalled this game 4 times and in different drives as well. Same results.
I tried everything from this site:

and still, same results.
When i disconnected my Ethernet cable, i managed to get passed to where it says "Press any buttons to continue" and then it just crashes. I do know that you need to be online in order to play this game but when i am connected to the internet, it doesn't even go pass by the "R" logo.
This is also after the update.

Apparently, to get my issue resolved, I had to uninstall both Sonic Studio 3 AND Sonic Radar 3. It was the only software change I had since I last played a working game.

The same fix worked for me. Uninstalled Sonic Studio, AND Sonic Radar. I did have to run the integrity check a final time but was fine afterwards.

Same Probleme here, Game keeps crashing when i Start it between the Rise - Xbox Logo everytime without an Error since 21.04.2020 the Day before it worked completely fine.

Already tried everything in the Support Post & Reddit and also the mentioned Sonic Studio / Radar.

Still Same crash, Eventlog (German):

Name der fehlerhaften Anwendung: SoTGame.exe, Version: 0.0.0.0, Zeitstempel: 0x5e9dc8e1
Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.18362.815, Zeitstempel: 0x32a6df9a
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000002d7b0
ID des fehlerhaften Prozesses: 0x2a60
Startzeit der fehlerhaften Anwendung: 0x01d6191dc0d9ba7b
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.SeaofThieves_2.92.2201.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\ucrtbase.dll
Berichtskennung: 05b94e6c-ba73-4436-8f36-40dbaf4607db
Vollständiger Name des fehlerhaften Pakets: Microsoft.SeaofThieves_2.92.2201.2_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: AthenaClientShipping

Running into the same issue as most everyone else here. Removed Sonic Studio still crashing out at the Rare logo, reviewing the error logs looks pretty much identical to mine, any help would be appreciated so we can get back to sailing the seas

@vipor51 I have an asus huracan pc. Work here. Maybe try a w10 restore point?

Log Name: Application
Source: Application Error
Date: 23-Apr-20 10:48:33
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-C38G6O5
Description:
Faulting application name: SoTGame.exe, version: 0.0.0.0, time stamp: 0x5e9dc8e1
Faulting module name: ucrtbase.dll, version: 10.0.18362.387, time stamp: 0x4361b720
Exception code: 0xc0000005
Fault offset: 0x000000000002d7a0
Faulting process id: 0x3628
Faulting application start time: 0x01d619437d61bbd6
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SeaofThieves_2.92.2201.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: d5f94079-fd45-451b-9f22-737d7a7475c7
Faulting package full name: Microsoft.SeaofThieves_2.92.2201.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: AthenaClientShipping
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-04-23T07:48:33.813232400Z" />
<EventRecordID>14338</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-C38G6O5</Computer>
<Security />
</System>
<EventData>
<Data>SoTGame.exe</Data>
<Data>0.0.0.0</Data>
<Data>5e9dc8e1</Data>
<Data>ucrtbase.dll</Data>
<Data>10.0.18362.387</Data>
<Data>4361b720</Data>
<Data>c0000005</Data>
<Data>000000000002d7a0</Data>
<Data>3628</Data>
<Data>01d619437d61bbd6</Data>
<Data>C:\Program Files\WindowsApps\Microsoft.SeaofThieves_2.92.2201.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe</Data>
<Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
<Data>d5f94079-fd45-451b-9f22-737d7a7475c7</Data>
<Data>Microsoft.SeaofThieves_2.92.2201.2_x64__8wekyb3d8bbwe</Data>
<Data>AthenaClientShipping</Data>
</EventData>
</Event>

100% FIX I tried everything from the start.. EVERYTHING.. But The moment i installed Sonic Studio 3 and Sonic Radar 3 WITHOUT restart.. the game runs perfect

FIX -> Uninstall Sonic Radar and Sonic Studio = Game works.

Thank you to everyone who posted possible solutions. Unfortunately, none of those got the game working for me. :(

First time I start the game, it shows the SoT image in windowed mode, which then closes again. Every attempt to start the game afterwards results in nothing happening, not even the image I mentioned shows up. I can get the image to show up for once if I do the wsreset and app reset and computer restart.

I've tried everything mentioned in this thread except for reinstalling the game (It would take hours with my slow internet). There's no such thing as a Sonic Radar, Sonic Studio or A-Volute on my computer.

Send help

@vipor51 same here in the event log it says something about ucrtbase.dll

@takuboto will there be an update that fix this without uninstalling Sonic Studio?

got the problem too, i removed all the sonic software on my computer, works fine now, thanks for the tips

@vipor51
Nope mate, I'm in the exact same situation as you ... I skimmed the internet and sadly I haven't found any solution so far...

@chumnation
sorry, sounded nice, didn't work

Omg, i wasted all day trying to fix this with all method. Only uninstall sonic studio work

@mau5robinson hey, unfortunately that wouldn't even help, some people here did that and it didn't change a thing