Trouble viewing/submiting requests.

@glibunicycle220 Seeing as how many people are having this problem across several browsers and OSs, i don't think the specific ones I'm using are the cause.

I wasn't told to stop bumping. Bumping is allowed on these forums. What i didn't know was that for some strange reason, on these forums bumps need to "provide additional information to the original post" and not be to a thread who's last post is older than 30 days. The second one i knew about and followed but i didn't know about the first one which is why the first thread got locked, not because i was told to stop (which i wasn't). I'll make sure that doesn't happen with this one.

@glibunicycle220 No, but other users here have used different browsers and OSs and are still experiencing the problem.

@abjectarity said in Trouble viewing/submiting requests.:

Multiple people have reported trouble with using the support system over the past few days.

So the problem is with the website not our browsers or OSs.

@glibunicycle220 said in Trouble viewing/submiting requests.:

All that says is multiple people.

They could all be using Chrome on W10.

Have you at least tried using an incognito/private browsing tab?

You have asked for help in resolving the issue, yet when someone is trying to help you out you keep responding with the same “it’s not my issue”.

That's unlikely and i never said it wasn't my issue. please don't put words in my mouth.

@xshirahx said in Trouble viewing/submiting requests.:

Multiple people have reported trouble when trying to file tickets, getting an error that prevents them from submitting the report. Your issue is a different one so maybe you should at least try the suggested solutions before dismissing them?

That's a good point. I'll try that and see if it works.

@xshirahx It appears that accessing any page of the seaofthieves.com website while in incognito mode returns a error page saying

Oh dear!

The Sea of Thieves website has encountered an error! Rest assured our web team are shouting at it and prodding it with cutlasses. Normal service will be resumed ASAP.

To find out more about the game, visit www.xbox.com/seaofthieves

To raise a support request, visit support.seaofthieves.com

@xshirahx I don't have any other browsers but trying it on my phone i got the incognito message again.

@xshirahx Sorta. It happened then stopped for a few days then kept happening and it's still happening right now so maybe it is inconsistent but i just haven't checked when it isn't happening.

@xshirahx I'm sorry but "poking" without "providing additional information to the original post is not permitted". And i don't want to get my topic locked again so i won't be doing that.

@xshirahx Again I'm sorry but after having proven you don't understand the rules of this forum very well as evident from our previous communications and the eagerness of the moderators here to enforce the rules to the letter I'll be sure to obey the furthest stretches of the rules and the rules state "Bumping threads with content that is not providing additional information to the original post is not permitted". If you'd like to provide additional information to this post then please feel free too. If you'd like to elevate this issue to rare directly then that would be greatly appreciated but until this issue is finally addressed i will not risk it getting locked, sorry. Now please stop trying to get me to break the rules.

The forum rules do NOT state that bumping is not allowed. It explicitly states that any and all bumps are allowed as long as they are withing 30 days of the last post and provide any additional information pertaining to the original post. After you mislead me on the rules before, i made sure to become very familiar with the rules. Thanks for teaching me that lesson.

@triheadedmonkey Actually Shirah is. As i stated before Shirah has mislead me in the rules which actually lead you and me to butting heads (which i apologized for)

As for the rule in question, pay attention this time: Bumping threads with content that is "not providing additional information to the original post" is not permitted. Resurrecting threads "over one month old" is also not permitted. Which means any posts within a month of the last post in that thread that DO provide additional information to the original post ARE permitted.

@triheadedmonkey I didn't say 'Bumping to front Page' was new information. Shirah lead me to believe that new information wasn't required.

And they would be lying as that would also not provide new information and thus violate the rules.

I'm neither berating nor being rude and i have tried 2 suggestions so far. I'm operating completely within the rules this time so you have no power to lock this thread. Trust me, I'm going to follow the rules to the letter so you will be unable to lock this thread until a community wide fix is found.

@aerotsune Wrong on several accounts. First "Nothing has changed" is not new information.

Secondly I'm obeying the rules as they are stated as I've already been burned by them once already, I'm not going to wind up breaking them again because a mod or community manager in shirah's case misleads me again. If I'm wrong then the rules are wrong as that is what I'm obeying from now on so don't try to blame me.

I will not be intimated or threatened. I've been polite. I've taken and tried several suggestions so far and I'm eagerly awaiting more fixes from helpful users and mods. If you try to violate the forum rules by utilizing your power on a rule abiding user i will report you. Moderators are not immune to the rules. This is YOUR first and last warning. Now please stop trying to cause trouble. I'm trying to get help for eveyone here and your not helping.

Seeing as how my topic has moved off the first page of topics i think I'll "provide some additional information to the original post". I'm currently using Firefox v109.0 (64-bit).

"Bumping Threads
Bumping threads with content that is not "providing additional information to the original post" is not permitted. Resurrecting threads "over one month old" is also not permitted."