Server Shut Down

  • My brother and I were just playing and acquired a large haul of treasure. We were given a notice that in 15 minutes the server would shut down, but we were not playing during scheduled maintenance time and were able to immediately load back into another server. We lost out on getting to cash in the large majority of our treasure due to this, as we made our best effort to cash in our Athena’s loot to get the most out of our emissary and also complete commendations related to emissary flags, having to sail all the way to reapers hideout to cash those in. We were not able to cash in more than our Athena’s loot, as there was not ample time to do more than that. This is the first time we’ve experienced this, and I am no expert on the technicalities of how this kind of thing works by any means, but it seems to me like this should not be an issue that occurs. That being said, if this sort of thing is happening frequently, there needs to be much longer of a notice. 30 minutes seems an appropriate ask, at the bare minimum, if not longer.

    I do not usually find myself having any problem with the game. I love it and have tons of fun with it, but this issue seemed to me like it needed to be mentioned and hopefully addressed quickly, especially if this is happening to other crews as well.

    Cheers!

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  • I thought that they normally give 30 min warnings no? I know I’ve gotten them before

  • @ninja-naranja I actually think it’s a one hour warning. I’ve had the 15 minute one before and I vaguely remember there being another warning at some point, but I don’t remember exactly

  • @xhguthx servers shutdown but usually merge you if they are shutting down due to “end of life” which keeps servers from becoming too old and glitchy.

    What most likely happened to you is that the server developed issues that were detected and the server was forcing itself down. That would explain the short warning. Honestly if that was the case you are lucky you got any warning at all. Many times I would just get booted from the server over the years. This is why you never hold onto loot too long in this game, sell often.

  • @kommodoreyenser Thank you for the info! As I said above, this has been the first time I’ve experienced this, even though I’ve spent a lot of time in the game and often have very long, if not all day, playing sessions. So, it seemed odd to me that this is the first time this sort of thing had happened to me.

    Do you know if this is an issue that has become more frequent, or did I happen to just get very unlucky?

  • @ninja-naranja This has been the first time this has happened to me, so I’m not very knowledgeable on what was normal or not for my situation, but the warning was definitely only up at 15 minutes counting down.

  • @xhguthx said in Server Shut Down:

    Do you know if this is an issue that has become more frequent, or did I happen to just get very unlucky?

    I saw a bunch of servers with shut down warnings last night (in my time zone)

    If I remember correctly it's the first time I've seen that happen without a warning on one of the SoT social platforms, so it's not a common thing, at least is hasn't been to this point

  • @scurvywoof Like I said, I am no expert by any means, but I believe the 1 hour warnings are for scheduled maintenance, which was not going on at the time I was playing.

  • @ninja-naranja It may also be a scenario where it just depends on the server issues. @kommodoreyenser Had said I was lucky get a warning at all.

  • @wolfmanbush Okay, thank you for the info! Is this something that I should mention in a support ticket?

  • @xhguthx said in Server Shut Down:

    @kommodoreyenser Thank you for the info! As I said above, this has been the first time I’ve experienced this, even though I’ve spent a lot of time in the game and often have very long, if not all day, playing sessions. So, it seemed odd to me that this is the first time this sort of thing had happened to me.

    Do you know if this is an issue that has become more frequent, or did I happen to just get very unlucky?

    I end up playing at odd hours (for gamers) like on mornings of week days. Probably why I run into server shutdowns more often. They are refreshing them for the coming evening.

  • Most likely the server was shutting down because it was empty, and it couldn't find a server to merge with.

  • @ottyman8687 If this helps to clarify or anything, we saw a tornado out in the distance for the legend of the veil voyage that we weren’t doing at the time. Also, we had just sunk a brig and sloop a few minutes before we got the warning. They could have both left the game after sinking, but I thought that these pieces may be worth mentioning.

  • @kommodoreyenser Gotcha. Thank you again!

  • @xhguthx said in Server Shut Down:

    @ottyman8687 If this helps to clarify or anything, we saw a tornado out in the distance for the legend of the veil voyage that we weren’t doing at the time. Also, we had just sunk a brig and sloop a few minutes before we got the warning. They could have both left the game after sinking, but I thought that these pieces may be worth mentioning.

    I think 2 ships is when a server merge occurs. I have absolutely no clue, but I think that's right. If you did sink 2 ships, that leaves 1 unaccounted for. But it could easily have been a 4 ship server

  • @ottyman8687 Okay, thanks for the info!

  • game is having some server issues for sure

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