The Game Crashing on Launch

  • I'm having the "video driver crashed and was reset" bug but I follow the step on the official website,

    but I don't even have the GameUserSettings.ini file that they told me to edit. What do I do?

  • 10
    Publicaciones
    4.7k
    Visitas
  • @aminohartree

    Uninstall the game, delete the remaining files once it's done to be 100% sure. Then install again, if you still struggle, then try a different drive.

  • I already uninstalled and reinstalled.

  • @aminohartree You could try creating a dummy GameUserSettings.ini file with DirectX preset to 11 in the directory it's supposed to be in. The game should read that and set the DX version and load defaults for everything else.

  • @d3adst1ck I tried this and I still got the same error.

  • @aminohartree Have you ever been able to start the game before and this error just started, or have you never been able to launch the game?

    What kind of system specs and have you made sure your drivers are up to date? Maybe see what kind of error is being given in Windows Event Viewer.

  • @d3adst1ck The game crashes on launch.

  • @d3adst1ck I'm on an RTX 4060, i7 14700 K and 32 GB of RAM. I was on the 572.70 NVIDIA driver. What I saw in the event viewer is "Source: Application Error" and "Task Category: Application Crashing Events".

  • @aminohartree that gpu should definitely support DirectX 12. Have you had any issues in other games or high workload applications? Have you applied motherboard BIOS updates at all?

  • @d3adst1ck I haven't had any issues with other games, I can run Hell Divers 2 on ultra high. I'm on a laptop.

10
Publicaciones
4.7k
Visitas
2 de 10