Game Won't load on PC, Just gets DCOM error in windows 10 event log.

  • Anjelics
    Founder

    installed from the store, click launch from there, click launch from windows, or even from the xbox game hub, it still doesn't load, just get a splash screen for a few seconds and then this error in event viewer.

    Unable to start a DCOM Server: Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe!AthenaClientShipping as Unavailable/Unavailable. The error:
    "317"
    Happened while starting this command:
    "C:\Program Files\WindowsApps\Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe" -ServerName:AthenaClientShipping.AppX71nyqgwbeqtn1kt08pbebnxnwefypt4b.mca

    google has no answers that i can find, other then maybe i have to link my local PC account to microsoft, which i don't want to do.

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  • Anjelics
    Founder

    @anjelics wonder if its related to installing on another driver other then C: as these file locations have been created as junctions.

  • KattTruewalker
    Vanguard
    Insider
    Founder
    Deckhand

    @anjelics Ahoy there, I've come across the error where the game loads to splash screen and closes, the fix for me was to change my PC login to my Microsoft account rather than a local account.

    You can do this by going to Search - Your info - sign in with Microsoft account, restart and it should work.

  • Anjelics
    Founder

    @katttruewalker all fixed, it was a permissions problem with the junction folders, i uninstalled the game and just let it install on my C: drive and loads fine now.

  • KattTruewalker
    Vanguard
    Insider
    Founder
    Deckhand

    @anjelics Glad to hear it :)

  • Crankorino
    Master
    Insider

    I had the same problem.

    You start the game, a grey background apears and a little picture with pirats is in the middle of the screen.

    Then i crashs without any displayed error and your back on your desktop.
    In the eventlog are only one failure (the same one Anjelics had).

    I "solved" the problem with uninstalled the Xbox Insider Hub and installed it after this again ...

    Great Fix. Much Wow

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