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  • Hannlor
    Seafarer

    Ahoy everyone!

    I hope someone can help me with that.

    I am playing the game on PC on Steam. Now I have bought antique coins in the windows store with an x-box-gift-card. This purchase will also appear in the Windows Store, but not in the game.

    I have already reset the microsoft store, x-box account and checked for errors with SeaofThieves in Steam.

    Nothing helped and the coins have not yet appeared in the game.
    The purchase was already 6 days ago.

    Thanks for any ideas and help you can give.

    Thanks Hannlor

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  • BARMALEY7580
    Captain
    Insider

    try contacting support.
    As far as I know, you need to buy currency and cosmetics either in the Microsoft store if the game was bought there, or through Steam if you purchased it on Steam

  • BARMALEY7580
    Captain
    Insider

    Simply put, the Steam store has nothing to do with the Microsoft store

  • Hannlor
    Seafarer

    @barmaley7580

    Thanks Mate, i allready contacted the support and waiting for an answer.

    I bought the game in Steam, but got the coins as a present in the microsoft store. Is there any chance that the Coins can be transfered, because my account is connected with the X-Box Live Account?

  • BARMALEY7580
    Captain
    Insider

    most likely not, the support will write that to receive coins you need a game client installed through the Microsoft store

  • Alinubell
    Marauder
    Insider

    @hannlor https://support.seaofthieves.com/hc/de/articles/360016391320-Redeeming-Purchases-through-the-correct-platforms-Store

  • Hannlor
    Seafarer

    Ahoy mates,

    so I wrote to the sea-of-thieves support and they transferred the coins to the account.

    But for the future i should buy the coins via Steam.

    Thanks everyone for the support :)

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