Support Request Time?

  • I have sent a support request to Rare about a week ago and no help yet. Is this normal or did I do something wrong?

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  • @awayattorney713 Ahoy matey!

    If it is a bug then the team will be looking at it, no ticket goes missed, but it could take time to get it passed to the right team and resolved.

  • Ok thank you sir.

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