Cannot hear other crews in game

here are the settings that I could find right now:
just check if you missed any of those.

1. windows 10 app settings: Sea of Thieves

• make sure it has access to your mic and background apps
• if the game has no access to your mic, then voicechat is disabled both ways

2. windows 10 app settings: Xbox

• make sure it has access to your mic and background apps

3. within the xbox app itself, enable access to your mic

• also make sure to select the correct input/output device (your headset)

4. before you start SoT go to your windows sound control panel

• your headset needs to be set as default device
• note: switching to the output device via taskbar-icon does not change the default device
• it is possible to have game sounds on your headset and the crewchat can still be on the active default device

5. within SoT check your sound settings

• crew chat output should be set to headset
• you might also want to set it to directional
• check the crew chat output volume

6. within SoT check your crewsettings

• other crews - and make sure its not muted

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sidenote:

• if you are in xbox party chat, then there can be problems with ingame voice
  (although I have mostly heard of xbox players having that problem)

edit:
make sure to also check your Microsoft account privacy settings. =)

@tinneyboii

Have tried this one?
1 - right-click your speaker icon and click "Sounds"
2 - hit the "Communications" tab
3 - make sure the setting checked is "Do Nothing".

I had that problem before after an update where it muted all sound and I bet in-game chat doesn't count as communication to that setting.

Can you hear your friends or is all communication muted?

@irhcsajr That was just a dumb comment.

Anyway @tinneyboii you can't hear them at all or are they low? - from my own experiance in-game voicechat is really REALLY low sometimes.
Hope the ones who answered you about this problems helps you out.

On console i had to change console settings for this game and put mic to 100% and ingame too then i can hear them normal -.- but still its not really good with some players.. a lot of bad sound and some echo and playing with people on the other side of the globe -.- delays.. i often get tired and switch to using premade text

@tinneyboii said in Cannot hear other crews in game:

Yes i have tried enabling my microphone on windows settings that does not work the guide that moderators always give me does not do anything it is not my headset i have tried different headsets and have also tried the same headsets my friends have that can actually hear other crews. I have changed and messed around with my settings for hours to match my friends but that doesn't work either. All I want right now is for someone to actually help me and not give me that same link that i always get. Thanks.

I recently experienced the same issue. I play on pc and could not hear in game chat it was very strange and frustrating. After some time I tried switching the in game chat sound from headset to speakers and it started working normally even though I’m using a headset. But whatevs it’s working now as intended. It might help

In game menu
Audio settings
Towards the bottom of page
Crew chat out put
Speakers/headphones

@algaram said in Cannot hear other crews in game:

@tinneyboii said in Cannot hear other crews in game:

Yes i have tried enabling my microphone on windows settings that does not work the guide that moderators always give me does not do anything it is not my headset i have tried different headsets and have also tried the same headsets my friends have that can actually hear other crews. I have changed and messed around with my settings for hours to match my friends but that doesn't work either. All I want right now is for someone to actually help me and not give me that same link that i always get. Thanks.

I recently experienced the same issue. I play on pc and could not hear in game chat it was very strange and frustrating. After some time I tried switching the in game chat sound from headset to speakers and it started working normally even though I’m using a headset. But whatevs it’s working now as intended. It might help

In game menu
Audio settings
Towards the bottom of page
Crew chat out put
Speakers/headphones

I have also experienced this same thing. You might try @ALGARAM's suggestion.