Should I be worried? MS Store saying I don't own the game.

  • Bad Beard Bau
    Ship Mate
    Insider

    Hi everyone,

    I'm starting to panic a bit as the MS store says I need to purchase the game even though I bought it from amazon and redeemed the code before the closed beta on the 24th January. I did this because there was a problem with the beta and many people (including myself) cancelled the order from the MS store and ordered from Amazon instead as at the time, that was the only way to get the beta working.

    I've played on every beta since without any problems but now I cannot install the full game, in fact the MS store doesn't even think I own the game.

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    Any ideas?

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  • Hapatheo
    Master
    Founder

    Check your recent purchases in your account on the Microsoft store, either you were not charged, or it was refunded. If neither is the case then take it up with Microsoft. Good luck my fellow.

  • Bad Beard Bau
    Ship Mate
    Insider

    Thanks, my order history is...

    24th January 2018
    Sea of Thieves Black Dog Pack - £0.00 - Redeemed

    16 January 2018
    Sea of Thieves - £49.99 - Cancelled

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