How do i cancel my pre-order?

  • Before you guys send me hate, I want to cancel my pre-order in order to purchase it again. My credit card expired a week ago and the payment was not complete. I hence got a new card and I DID update it. But, no luck just yet. So, if I don't get the pre-order thing by tomorrow, i'd have to cancel it. Then try to buy it again.

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  • Depends on where you pre-ordered. Assuming you mean on the Microsoft store, there is no cancel options without calling support as far as I am most recently aware. It's a rather silly sight in my opinion, but that's that. Also seems like an oversight not being able to use the same pre-order with updated payment options.

  • @cheatingpirate Where'd you buy it from?

  • @ant-heuser-kush Yeah I am aware. But still, the credit card hasn't came up yet. and I am worried af that it won't...

  • @ant-heuser-kush I am waiting for my Debit card to come, which Is a tad bit annoying right now.

  • @ant-heuser-kush Ok, I just got my debit card and I put it into the purchase. I pray to God that this works. It says "(Not putting in here) has been charged for your order. Just 3 more days to go! You'll get a confirmation email with details. Thanks for shopping with us.

  • Call MS directly.

  • @cheatingpirate

    MS support asap, they can't cancel it properly ( atleast the German support couldn't) but they can help you by completing the order with your new payment method, atleast it worked fine for me.

    hope you'll make it intime, if not consider making a new MS account?

  • it was actually super easy to do through the microsoft store app on w10. I had to do it in order to play the first closed beta.

  • Ok. So I didn't get a email that said it went through yet...

  • NVM It says its COMPLETED

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