Six months ago, my friend highly recommended the game, so I bought it in the steam right away. We played for one evening, and the next day we planned to play again, but I couldn’t log in due to a login issue. Both online sources and support said the issue was related to my privacy settings and that I needed to grant access. I followed all the steps, but nothing helped. There were a lot of unclear instructions involving deletions and restarts, even though it was obvious the issue was on the game or account side. I communicated with support for about a week, then gave up and deleted the game.
Fast forward six months, I had already forgotten all that frustration and now owned a PS5. I saw this great game in the store again and bought the Deluxe Edition immediately. After downloading it, I tried to log in… and unexpectedly got the exact same error as before. I tried to resolve it again through online resources and support, but they just redirected me to email, and I already knew how that would end.
So I decided to create a new Microsoft and Xbox account. After linking it to my PS5 account, I was surprised to see my old character from six months ago in the game. I have no idea how that works, but at least I finally got in. However, I ran into a new issue, my account didn’t have the Deluxe content. After hours of communication, I understood that this was likely due to a conflict between the Xbox account (which had the standard version) and the PS5 account where I purchased the Deluxe Edition.
Once again, I contacted support. After more hours of communication, they told me I needed to unlink my PS5 account from the Xbox account and create a new Xbox account. I followed all the steps, only to encounter another issue, once an Xbox account is linked to a PS5 account, you can’t link a different one.
Am I really the only one this “lucky”? I’ve contacted the game support again, let’s see what happens next.
