I tried to log in today on my account on pc in the xbox app and it ssays account was suspended. I can log in fine on other devises like my mobile or my laptop but not my main pc. Checked my account on website says no suspensions or past suspensions active. Not even 1 strike. Can't login neither on my main or secondary account. The problem seems to be in the xbox app only on my main pc. I can acces the website on Chrome fine from both my accounts.
Downloaded the app on other pc and mobile phone and i can acces my account fine.
checked all the guidelines never violated one
Does anybody have any possible solution or cause of my main pc not letting me log in
Acoount says its suspended on xbox app.
I don't see how that would be a thing unless the main pc is auto-logged into a suspended account or a weird update issue or something.
I read an article that says there can be a delay sometimes on a suspension to where people can still use some services for like 48 hours before a suspension fully takes effect (and shows up on the site). I dunno if that's accurate information but maybe you are in that situation. Dunno.
@black-gecko9654 said in Acoount says its suspended on xbox app.:
i literally dont know. I can log in to my account and my secondary account from other device but on my gaming pc i cant log in to either of them. Nor i cant create a new account
It sounds to me like you might be in the middle of a fresh suspension on an account if it's not a weird bug/internet issue.
Hate to ask, but reinstalled the Xbox app yet? I would contact MS support directly if that doesn't do anything.
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