Hourglass needs to be fixed for Aus servers

  • Kakashi Lord
    Commander
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    Now every time I’ve complained about this someone is always ridiculously unhelpful and say I’m bad at the game. Please bare with me and sorry if I’m just inherently angry with this topic.

    The Hourglass dive rarely works and always have insanely long underwater times until we just cancel. Over the last 3 weeks I’ve kept tabs on how many dives are successful and how many times I’ve been spawned in on.

    Over 100 hours of playing I successfully dove twice as a solo player and got match made, once as a duo sloop. Never as a brig. Got spawned in on once as a solo sloop. How can I force the game to give me matches because I’m at my wits end. I’ve been vigorously trying to make this work since hourglass came out and I’m on level 38 on the Athena side.

    The usual response is “I get matches back to back in seconds, it’s really easy maybe it’s your connection.” It isn’t because my crew have the same issue and it’s infuriating. There has to be some solution or fix or something. There isn’t anything physically I can do on my end to magically get matches or force them to work. Any advice would be helpful but my crew and I have the same rant fest everytime we attempt it. Even had an American friend join our crew with his severe lag and his experience vs ours is night and day. Gets matches insanely quick and sailed with us for 7 hours the other day and not a single spawn on us.

    Thanks for your time and sorry for the long reading. We are just over it.

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  • heslashthem
    Champion
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    It’s about availability. If there are no players in your stamp’s queue at the time of you queuing, then you’re not gonna get a match. Simple.

    If you want matches, you’re gonna have to VPN onto other servers. It’s not ideal, but you can’t force players to queue.

  • Sandfeld2004
    Ship Mate
    Insider

    @kakashi-lord
    Your answer is vpn, change the servers and get matches

    con? bad ping.

  • BurnBacon
    Vanguard
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    There has to be some solution or fix or something.

    Have you tried....Defending? That way at least your doing activities and voyages. Not just sitting around doing nothing.

  • Capt Greldik
    Master

    @kakashi-lord

    Like someone else said above, it’s just a lack of other players queueing. OCE servers are known to have a mostly non-existent HG base.

    I’ve played OCE servers with Australian friends many times, and we always raise HG then go about our business. I often forgot that we even had it up, and we almost never got invaded. I’d only remember that we had it up when we went to sell, and also vote to drop HG.

    There just aren’t many people queueing. A couple people on these forums floated the idea of universal matchmaking. I think that’s a great idea as long as it’s optional. I’d be happy to queue vs anyone out there, but since NA has seemingly healthy HG participation, I’d naturally rather not sacrifice my ping. Universal matchmaking for the win.

    You can also join other regions as others have suggested, either via vpn or simply by joining crews in other regions. Not the best options, but they’re probably your only options outside of gold & glory weekends when I assume OCE servers have HG participants.

  • Kakashi Lord
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    @burnbacon said in Hourglass needs to be fixed for Aus servers:

    There has to be some solution or fix or something.

    Have you tried....Defending? That way at least your doing activities and voyages. Not just sitting around doing nothing.

    That’s what I end up resorting to but rarely get spawned on.

  • Kakashi Lord
    Commander
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    @sandfeld2004 probably a dumb question, how do I change it on my Xbox?

  • Kakashi Lord
    Commander
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    @capt-greldik seems like the only way to go.

    Thanks for the response everyone. I’m use to everyone referring to player skill as to why I don’t get connected. Seems like the best option is to join other regions and deal with the ping.

    Just so weird to me that out of all the people that play there not only be like 3 people in Australia that play 😂

  • HiradC
    Lord
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    Are you trying to queue xbox only? Doing pc servers will likely find you more matches.

  • CoffeeLight5545
    Legend
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    @hiradc said in Hourglass needs to be fixed for Aus servers:

    Are you trying to queue xbox only? Doing pc servers will likely find you more matches.

    Different countries have different servers. Cross stamp migration can’t happen between American servers and Australian servers

  • HiradC
    Lord
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    @coffeelight5545? My comment isn't about cross stamp....if you queue xbox only it even warns you that queues may be longer and suggests trying crossplay

  • Kakashi Lord
    Commander
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    @hiradc said in Hourglass needs to be fixed for Aus servers:

    Are you trying to queue xbox only? Doing pc servers will likely find you more matches.

    I switch between the two. Doesn’t change the result sadly.

  • Sandfeld2004
    Ship Mate
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    @kakashi-lord
    No idea actually, but surely there is a way to change region.

  • CoffeeLight5545
    Legend
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    @hiradc said in Hourglass needs to be fixed for Aus servers:

    @coffeelight5545? My comment isn't about cross stamp....if you queue xbox only it even warns you that queues may be longer and suggests trying crossplay

    I think you misunderstood. A stamp is a group of servers and cross stamp migration is the ability to cross from one group of servers to another.

    On the US servers, there are multiple stamps that manage a handful of servers. I don’t know how many but I assume that one stamp has about 10 to 15 servers it maintains. When there are no more players on a server, you are moved to a different server on the stamp. Cross stamp migration allows you to move from one stamp to another if there are no hourglass matches on your particular stamp.

    Cross play is a complete separate issue. It possibly uses it’s own unique stamps.

  • HiradC
    Lord
    Insider

    @coffeelight5545 I may have misunderstood what you meant, but I think you misunderstood what I meant. I was only speaking to crossplay with pc having more players available

  • Kakashi Lord
    Commander
    Insider
    Founder

    So my hourglass says under one minute wait. It’s being 53 minutes.
    Fix number 1: change it so it’s not a blatant lie.

    Now I’m trying to spawn on a friend. We made sure we were both solo slooping and hoping to spawn in on each other.
    Fix number 2: if there’s another player free, regardless of who it is… MATCH THEM!

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