So I play on a windows 11 system and I am playing sea of thieves on steam and im encountering an issue that I've even talked to support 2 times about it and they just give me the same stuff that dosent work. I keep getting the lavenderbeard error and I've deleted the credentials and reset the data for all the Xbox applications and I've even reinstalled the game. I think it is an issue with the steam linking process while logging in. If you have any thoughts let me know.
Lavenderbeard but nothing works to fix it.
@corrosion123309 Ahoy matey!
Sorry to hear you are having this issue. I would try what this article suggests to do with Credential Manager. This should get you back up and sailing again!
Oh I remember someone had that issue once before, and it turned out to be their Microsoft defender or something silly like that. It’s been a while but you saying there was no sign in option, just play or exit to desktop has triggered a memory.
Try what Musicmee suggested, but I think you might have done that already. After that google excluding a program from windows defender. It’ll be SoTgame.exe that you would need to input in the exclusion list.
When looking back through some threads here I noticed at least 2 other people who posted about this same issue in the past couple of weeks. Specifically the login to live being white or giving error code. So it might be a bigger issue than usual and have a different root cause.
Usually the suggestions work, but if it’s a new problem then different troubleshooting might be required. Unfortunately I can’t think of anything else to try right now.
It might be worth contacting Microsoft customer service since the issue might be on the live services side and not the game side. Even though the error is a game error, the correction isn’t working since the login window just errors out.
8 out of 9
