Banned while playing tutorial.

  • Hello guys. I just bought the game, never played it before, so I thought it was a good idea to play the tutorial before connecting to online servers. Unfortunately, I suddenly got banned while playing the tutorial, no idea why. Has this happened to anyone before? Feel like I just wasted 40€ on this game

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  • Probably best to contact support about that. No one here will have any answers for you.

    Unless you were account/computer sharing or using something that was detected, getting banned during the tutorial is not normal.

  • @d3adst1ck

    I don't share computer or account with anyone. Literally just playing the tutorial like a total noob trying it for the first time.

  • @jtag96 said in Banned while playing tutorial.:

    I don't share computer or account with anyone. Literally just playing the tutorial like a total noob trying it for the first time.

    redbeard banned or a different beard?

    I don't see how it could be anything other than being linked to a previously banned account.

  • @wolfmanbush

    I'm getting the "Yellowbeard" error

    There is no way I can be linked to a previously banned account - I have never even tried the game. I live alone, so my IP address haven't even been used for playing the game. I'm speechless.. Spent 40€ on the game, went straight to the tutorial, talked to a green man on the beach, then got banned.

    -40€

  • @jtag96 Well good news is that yellowbeards are temporary. You should contact support to see if they can help.

    https://support.seaofthieves.com/requests/new

  • @d3adst1ck

    Yea, I contacted them. Really just trying to figure out if this is a known error or not. I was looking forward to spending my friday playing this game for the first time. Seems like I will have to wait for a long time for them to respond to my ticket.

    I must say that this is the worst experience I've ever had with any game, already within my first 10 minutes of playing. GG

  • Unbanned already. It was a technical error! Glad they resolved it so fast atleast

  • @jtag96 said in Banned while playing tutorial.:

    Unbanned already. It was a technical error! Glad they resolved it so fast atleast

    heck yeah! get out there and find some adventure!

  • @jtag96 Good to hear you got it sorted

    Welcome to the Sea of Thieves. It is an amazing game but can be brutal for a first time pirate.

    You will sink. Get used to it
    Trust no one
    Try to find a crew who are willing to teach a new player
    As a new player turn loot in frequently.
    When parking at an island. Sails up, anchor up, face in the direction you want to leave
    Be aware of your surroundings, if a ship just sailed close to the island you are on somebody is probably trying to board your boat
    Have fun!

  • I guess they are improving server side detection and something got flagged incorrectly. Hopefully if they know what the error was they've corrected it so that no one else gets a false positive ban.

  • Goodness. I guess nowadays the Pirate Lord's chest contains a compass, a pistol, a shovel, a bucket and a yellow beard.

    That old man is getting out of hand.

  • @jtag96 As your post goes against the Forum Rules, it will be locked.

    Discussing Disciplinary Actions

    Discussion of disciplinary actions taken against individual players is not permitted on the Forums. Topics and posts with this content will be locked, deleted and the users involved warned. Ignoring the warning will result in a temporary ban from the Forums and a final warning. If the action continues, a permanent ban from the Forums will be issued.


    If the person involved wants more information or to appeal then they would need to contact Support as it is not something that can be discussed on the Forums.

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