Ashen Curse not received

  • I've helped a friend of mine to let her get the Ashen Curse, but even after getting all commendations she wasn't given the Ashen Curse... Also, the earth was constantly shaking, but the volcano never erupted.
    Is anyone else experiencing issues with the Heart of Fire tall tale and rewards?

  • 9
    Posts
    12.9k
    Views
  • I think rewards in general have been rather slow lately. I am still waiting on last month's Emissary ledger rewards, and there are also issues with the current Adventure rewards. I'd say give it the usual 72 hours and then put in a ticket with support.

  • @realstyli yep, she already did and that's what the support team told hear; I just wanted to know if somebody else was experiencing this same issue. Thanks for the answer mate!

  • @von-adler8879 Sadly that's the support teams copy paste response though. Like I had unlocked a commendation for 250 order of souls voyages complete but i didn't get the achievement for it "wait 72 hours" yea but as I had already waited 3 months at the point. I had to send them a screen shot of the commendation complete in game, then a screen shot of the achievement page on this site showing I was stuck at 96% completion. The achievement is tied to commendation progress so Since it now longer tracks after completion doing more voyages wouldn't progress the achievement progress, the 2 systems were just out of sync with each other. So after submitting a screen shot they were able to fix it for me. I waited months and several patches hoping it would fix itself but in some of these cases it seems like if your progress gets out of sync its not just going to fix itself it actually needs human intervention.

    But fingers cross. If it doesn't unlock on its own I would submit a screen shot with your next ticket showing the 100% completion

  • @realstyli 72hrs - So basically tomorrow morning if they aint there its worth to report? I'm assuming there area lot more people in our boat, I'm guessing they will add them soon

  • @zig-zag-ltu said in Ashen Curse not received:

    @realstyli 72hrs - So basically tomorrow morning if they aint there its worth to report? I'm assuming there area lot more people in our boat, I'm guessing they will add them soon

    Tomorrow morning would be right for the Emissary rewards, yep.

  • Hello, how long did it take you to get it if you remember. I did everything basically myself and my friend got it instantly and im starting to worty i wont get it.

  • For the volcano not erupting part, sometimes they have false starts where they shake a ton and then don't erupt. They've done that since their introduction. Shaking isn't followed up by eruption 100% of the time, and last night actually had one erupt without shaking like crazy first. The black smoke coming out of the spout is the only real sign of an imminent eruption.

  • As this thread was years old and revived today, it will now be locked.

    A general reminder to all, please avoid reviving threads aged past 30 days, as it is considered a necro, and is against our Forum Rules.

    Bumping Threads
    Bumping threads with content that is not providing additional information to the original post is not permitted. Resurrecting very old threads is also not permitted. A warning will be issued and the thread locked. Ignoring the warning will result in a temporary ban from the Forums and a final warning. If the action continues, a permanent ban from the Forums will be issued.

9
Posts
12.9k
Views
1 out of 9