Application SoTGame.exe has been blocked from accessing Graphics hardware

  • TyrantusPrime
    Seafarer

    Hello fellow pirates!

    I seem to be having some graphics issues with SoT. Occasionally my game will freeze, requiring me to stop the SoT application.

    When this occurs, I will sometimes get an error indicating a graphics driver issue. I sometimes get this error "Application SoTGame.exe has been blocked from accessing Graphics hardware" or something similar, generic "your graphics driver has crashed and been restarted".

    This issue occurs on both an EVGA 3080 FTW3 and an EVGA 3080TI FTW3. Both graphics cards were installed with the latest drivers and I used DDU in safe mode to clean and install the drivers. I also tried the registry change of TdrDelay from 0 to 8.

    This issue did not occur in my old pc with the 3080 so I suspect some sort of corrupted Windows issue, but I am not sure.

    Just wondering if any of you has encountered this issue and what you did to fix it?

    Well ventilated Phanteks P500 case
    Ryzen 5600x (D.C.O.P)
    Asus Strix B550 (latest bios)
    Gskill 32 gig 3600 (D.O.C.P.)
    EVGA 850w PSU
    EVGA 3080 FTW3 and EVGA 3080TI FTW3 (latest drivers) No over clock, fans set to 80%
    Windows 10 PRO (all updates)
    Sea of Thieves via the Windows Store

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  • Jolaton
    Captain

    Ahoy @tyrantusprime!

    Sorry to hear you've run into that.

    Though our Forums are a great place to engage with the community, the best option in this case will be to get in touch with our dedicated Customer Support team, so that they could look into that for you: https://support.seaofthieves.com/

    Thanks!

  • TyrantusPrime
    Seafarer

    I have opened a ticket, which unfortunately took me to Xbox Microsoft, so I'll see how that goes.

    I've seen quite a few views but no posts on this thread, just wondering of others are or have experienced the same issue?

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