Twitch prime reward problem...

  • Arametus
    Master
    Insider

    Anyone else having trouble redeeming the twitch prime reward? I have my account linked to the game for a long time, I always take the drops, however when trying to redeem the sail he says that all I need to do is link my account (already linked) and go back to the twitch prime page, and staying in this infinite cycle .. .

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  • Murracle2921
    Seafarer
    Insider

    @arametuz yeah, same. I've tried unlink it from the website and the twitch, then I got an approvement window but it didn't really helped

  • Murracle2921
    Seafarer
    Insider

    @murracle2921 I've tried do everything again in Microsoft Edge browser (a clean one from use) and it worked !

  • Arametus
    Master
    Insider

    @murracle2921 I tried to do it for some new browsers and nothing ...

  • TelayMC
    Rogue

    @arametuz I have the exact same problem, I've literally tried everything. Deleted cookies, signing out everywhere and tried using Microsoft Edge, Chrome and Firefox.
    Nothing seems to work..

    I've read you're supposed to see a ''Next'' button after linking your Amazon account to your SoT account but I don't see anything.
    I just click the X button and leads me back to the Twitch site telling me to link accounts..

    I contacted Amazon Support and they weren't able to do anything about it..
    Contacted SoT support as well, but they just replied with a FAQ about the Prime Gaming Rewards which are useless.

    If someone finds a solution, let me know!

    Thanks.

  • Arametus
    Master
    Insider

    @telaymc It worked for me now, what I had to do was go to "My account" on the sea of ​​thieves website and unlink the AMAZON account and not the twitch one, I disconnected from amazon and went to the prime site to try to redeem again and now it worked..

  • PLAYxVERS
    Rogue
    Insider

    hello everyone here is a link to help https://www.seaofthieves.com/ru/prime-gaming twitch seems to have an incorrectly set link to link the account just throws it to the official website of the game

  • TelayMC
    Rogue

    @playxvers Yeah sorry, still didn't help.

  • TelayMC
    Rogue

    @arametuz Oh, I've tried unlinking Amazon multiple times now. Still no succes, glad it works for you though.

  • BeachyB0
    Castaway

    Same issue here, tried everything suggested, no luck, just that endless cycle despite sea of theives showing it is properly linked.

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