Be sure that community will say:
"it's your fault not game server potatos fault don't stack sell the first chest you find...", this game is kinda abandoned the only things updated is the shop. Deal with it 3 years and not a real improvements just payment skin payment pass, you won't get anything back cause there is just no support to the game.
Arena is abandoned
Server got lag spike no matter what u have i got a Gigabit and I see people in arena lagging and teleporting (often lag switcher on purpose)
They just don't wanna fix anything sorry for your loss but this is the truth.
Rare it's just doing nothing, loading time 10x longer than GTA Online even with M2 SSD and a Gigabit connection.
If you wanna check the status of the game try arena it's a lobby simulator, also game lags cause people use tons of script to break the game and exploit and if you stack treasures in a game where you should stack trasures server start lagging as hell!
I saw tons of online indie games with a better status.
(I really like the concept of the game, but everything else its just an abandoned mess for now can't defend Rare in any way they should be only be fired if you ask me, a so good concept wasted and abandoned the only things they keep up is the shop as I said before what a luck!
My advice find your self a nice alliance server you will complete the game in less than 1 month get all the experience you need the milions they ask for recolor stuff and you won't miss 300K anymore you will make milions in few hours, they don't wont pve so make your personal pve you will find that pve is poor like 3-4 events to repeat until you get bored to farm gold for ugly skins the best skins are behind paywall on a game you paid...
This is the true pirate experience they just scam you with an halfbaked game. Pity it was cool if developed.